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Description
eWards is a software-as-a-service (SaaS) platform designed to help business owners comprehend their customers' needs, connect with them through various channels, and enhance revenue by optimizing customer metrics. Having partnered with over 1,000 businesses, we recognize that many growing entrepreneurs often lack the time or resources to concentrate on their customers' experiences. To tackle these obstacles, we offer a straightforward solution that not only outlines their customers' journeys but also actively engages them to boost profits. At eWards, we appreciate that our clients prefer to dedicate their efforts to making well-informed, strategic decisions rather than managing daily operations, which is why we've created a customizable reporting module, a sophisticated automated customer engagement system, and a unified CRM. Additionally, we have developed one of the most versatile and feature-rich engagement tools available, enabling our clients to connect with their customers in groundbreaking ways. This commitment to innovation positions eWards as a valuable partner in driving business growth and customer satisfaction.
Description
Gain a comprehensive understanding of your clientele and harness the capabilities of sandsiv+ throughout your company. Simplify your operations with a holistic solution that empowers every department to gather customer insights from any location at any time, fostering in-depth, real-time analytics that drive innovation within your business practices. By integrating customer feedback with operational enhancements, unify all your data to produce insightful analyses and predictions that will inform your strategic development. Centralize all customer information in one platform for a thorough perspective on feedback, encompassing surveys, social media interactions, blog discussions, contact center communications, emails, and reviews. Uncover valuable insights and ensure accessibility for all staff by equipping them with tools for predictive and prescriptive analytics. Effectively manage your data to derive insights and implement a responsive system, fostering an internal feedback loop strategy while instigating systemic transformations. Ultimately, this approach will enable your organization to adapt and thrive in changing market conditions.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Power BI
Salesforce
Slack
SurveyMonkey
X (Twitter)
Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Power BI
Salesforce
Slack
SurveyMonkey
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arjava Group
Founded
2016
Country
India
Website
myewards.com
Vendor Details
Company Name
SANDSIV
Founded
2010
Country
Switzerland
Website
www.sandsiv.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis