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Description
eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.
Description
Our comprehensive software solutions utilize a data-centric strategy to tackle the intricate clinical, operational, and financial challenges associated with providing residential aged care, retirement living, and support for the community and disabled individuals. The Single Client Record Architecture ensures that client information seamlessly follows them through various care settings. By implementing eCase®, organizations can streamline operations while minimizing complexity. Transitioning to digital workflows enables organizations to achieve compliance without the hassle of paper. By harnessing cutting-edge analytics and business intelligence, users can confidently make informed, data-driven decisions. Real-time access to precise information enhances the quality of decision-making, ensuring the provision of consistently excellent care. The inherent scalability and adaptability of the system fosters business growth, accommodates new care models, and ensures compliance with evolving regulations. Additionally, a user-friendly client portal enhances collaboration and communication among clients, their families, and caregivers, ultimately leading to improved service delivery. This holistic approach not only addresses immediate needs but also sets the foundation for future advancements in care services.
API Access
Has API
API Access
Has API
Integrations
ScribeHealth
Pricing Details
$900.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fivium
Founded
2006
Country
United Kingdom
Website
www.fivium.co.uk/services/ecase
Vendor Details
Company Name
Health Metrics
Country
Australia
Website
www.healthmetrics.com.au/home-care-software/
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Long Term Care
Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling