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Average Ratings 22 Ratings

Total
ease
features
design
support

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bigin by Zoho CRM
Chorus by ZoomInfo
Five9
GTT Envision
Gong
Jiminny
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Teams
NICE CXone Mpower
Pickle
PowerSuite
Salesforce
Slack
Theta Lake
Tray.ai
Truto
Variphy
Zoho Desk

Integrations

Bigin by Zoho CRM
Chorus by ZoomInfo
Five9
GTT Envision
Gong
Jiminny
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Teams
NICE CXone Mpower
Pickle
PowerSuite
Salesforce
Slack
Theta Lake
Tray.ai
Truto
Variphy
Zoho Desk

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

$14.99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/voice/

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.us

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

Alternatives

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