Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.

Description

phone.systems™ offers an advanced, cloud-based virtual phone system that liberates users from the constraints of conventional telephony, enabling effortless global connectivity. With no need for special hardware or software purchases, this system is designed to integrate smoothly with any service provider. This versatile virtual phone solution boasts a wide array of features, including voice menus, voicemail-to-email, conferencing capabilities, time and caller routing, and internal extensions, among others. Its distinctive, user-friendly management interface employs a drag-and-drop approach, allowing users to activate voice configurations instantly as they are visually arranged, ensuring immediate access to the voice system. Furthermore, users can conveniently manage and configure the system from any web browser, ensuring flexibility and ease of use. Overall, phone.systems™ makes communication more efficient and adaptable for both individuals and businesses alike.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dialogflow Yes 
Discord Yes 
Drift Yes 
Easyflow Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Make Yes 
MetaMail Yes 
Microsoft Azure Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Slack Yes 
Stackreaction Yes 
WMS 360 Yes 
Zapier Yes 

Integrations

Dialogflow No 
Discord No 
Drift No 
Easyflow No 
HubSpot CRM No 
HubSpot Customer Platform No 
Make No 
MetaMail No 
Microsoft Azure No 
Microsoft Teams No 
Pipedrive No 
Slack No 
Stackreaction No 
WMS 360 No 
Zapier No 

Pricing Details

$25.00 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

€15 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

YodelTalk

Founded

2015

Country

United States

Website

www.yodel.io

Vendor Details

Company Name

telecom.center

Founded

2004

Country

Ireland

Website

phone.systems

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

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