Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system.
The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform.
Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.
Description
Modern e-commerce fulfillment built for scale Whiplash seamlessly integrates with your ecommerce tech to convert orders into shipped packages. It's as easy as that. You can create granular rules, save custom search results, and download reports. Our global network of carriers and facilities allows you to be there for your customers. Whiplash integrates order fulfillment software with almost any ecommerce platform including WooCommerce and Magento, Bandcamp, Shopify, and Shopify. Integrations are seamless, easy-to-use.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
BigCommerce
Yes
Shopify
Yes
Adobe Commerce
Yes
Big Cartel
No
Extensiv Order Manager
No
FedEx Ship Manager
No
Foursixty
Yes
Klaviyo
Yes
Loop Returns
No
Magento
Yes
Integrations
BigCommerce
Yes
Shopify
Yes
Adobe Commerce
No
Big Cartel
Yes
Extensiv Order Manager
Yes
FedEx Ship Manager
Yes
Foursixty
No
Klaviyo
No
Loop Returns
Yes
Magento
No
Pricing Details
$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
WISMOlabs
Founded
2018
Country
United States
Website
wismolabs.com
Vendor Details
Company Name
Ryder E-commerce by Whiplash
Founded
2009
Country
United States
Website
whiplash.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Product Features
Order Fulfillment
Choose Shipping Service
No
Global Shipping
No
Inventory Management
No
Multi-Channel Support
No
Order Management
No
Production Logistics
No
Recycling
No
Returns Management
No
Supply Chain Management
No
eCommerce Integration
No