Wonderment Description
Deliver delightful, post-purchase experiences. Prevent customer "where is my purchase" calls. Proactive, branded shipping notifications increase customer delight. Transparency is the strongest weapon for eCommerce brands. Wonderment is more than just an order tracking app. We give you full visibility to your shipments so that you can deliver a delightfully unexpected after-purchase experience. Customers should be notified about the status of their order. This includes lost or delayed shipments. Customers will be more satisfied and support costs will be lower. It's a win/win situation. For a premium customer experience, send real-time order updates notifications from the tools that you already use. Your Ops and support team will receive a daily digest as well as a real-time report on stalled, delayed and lost orders. Notify your internal team via Slack, Gorgias or email.