Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

Description

You have the option to select a new phone number from anywhere in Europe or beyond, enabling you to establish your virtual office in your preferred location! Alternatively, you can retain your current phone number while integrating the eReceptionist suite of services for added benefits. With user-friendly video conferencing tools, you can enhance remote work capabilities and foster improved communication both within your team and with clients. Your voicemails can be conveniently transcribed, giving you the ability to read them through email or SMS notifications. Additionally, you can create a personalized welcome message, professionally recorded by voice actors, tailored specifically for your business. Furthermore, the availability of iPhone and Android applications allows you to make outbound calls using your eReceptionist number directly from your mobile device or tablet, ensuring seamless connectivity on the go. This comprehensive service suite truly empowers your business to operate efficiently and effectively in today's digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Actionstep Yes 
BaseNet Yes 
Bromcom Yes 
Exact Online Yes 
Finly Yes 
Freshdesk Yes 
Google Yes 
Gripp Yes 
HubSpot CRM Yes 
Lightspeed eCommerce Yes 
Odoo Yes 
PerfectView CRM Yes 
Prospect CRM Yes 
TIQ Time Yes 
TOPdesk Yes 
Teamleader Yes 
Virtuagym Yes 
WooCommerce Yes 
Zendesk Yes 
Zendesk Talk Yes 

Integrations

Actionstep No 
BaseNet No 
Bromcom No 
Exact Online No 
Finly No 
Freshdesk No 
Google No 
Gripp No 
HubSpot CRM No 
Lightspeed eCommerce No 
Odoo No 
PerfectView CRM No 
Prospect CRM No 
TIQ Time No 
TOPdesk No 
Teamleader No 
Virtuagym No 
WooCommerce No 
Zendesk No 
Zendesk Talk No 

Pricing Details

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.
Free Trial No 
Free Version No 

Pricing Details

€7.50 per user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Voyced

Founded

2013

Country

United Kingdom

Website

voyced.eu

Vendor Details

Company Name

eReceptionist

Country

Ireland

Website

www.ereceptionist.eu/

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging No 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Alternatives

eVoice Reviews

eVoice

j2 Global