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Average Ratings 29 Ratings

Total
ease
features
design
support

Description

A comprehensive white-label VoIP solution tailored for service providers, our platform seamlessly integrates with third-party systems to facilitate off-net calling and SMS functionalities. We equip you with the necessary tools to enhance efficiency, ensuring that your business communication remains uninterrupted and smooth. Rather than relying on bulky equipment in a telecom closet, our VoIP technology allows you to utilize your Internet connection efficiently. All employees can benefit from a shared virtual PBX, consolidating communication under a singular phone system. The VoipSwitch platform is specifically crafted for service providers eager to launch cutting-edge applications and services, while its cross-platform capabilities support high-definition audio and video interactions. Users can also engage in chat and create group conversations with up to 100 participants, fostering collaboration among team members. To make calls to non-VoipSwitch RCS landlines or mobile numbers, simply purchase one of our minute plans. In the VoipSwitch RCS ecosystem, your phone number serves as your unique identifier, and contacts who are already users are automatically recognized, streamlining the connection process. Enjoy free audio and video calls to fellow VoipSwitch RCS users, enhancing the value of your communication experience even further. In this way, we redefine connectivity and collaboration for modern businesses.

Description

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Salesforce
Zendesk

Integrations

Microsoft Teams
Salesforce
Zendesk

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$4.95/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VoipSwitch

Country

United Kingdom

Website

voipswitch.com

Vendor Details

Company Name

XCastLabs

Founded

2009

Country

United States

Website

xcastlabs.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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