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Average Ratings 84 Ratings

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

Internationally recognized organizations like Yamaha, Nespresso, and government authorities have already successfully integrated our visit management software into their operations. They can instantly notify staff about guest arrivals and delivery, access live visitor tracking, and enhance their guest experience. This revolutionary visitor management system will eliminate paperwork, automate guest logs, and increase staff productivity. Are you looking for ways to improve your guest reception and front desk? Or would you like to track visitor hours, automate paper-based signing in, and update your site evacuation procedures It's time for you to switch to VisitUs Reception. This industry-leading Visitor Management System is taking the business world by storm.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID
Microsoft Teams
Slack
Cisco Meraki
Cisco Webex
Employment Hero
Google Calendar
KeyPay
Microsoft Outlook
WhatsApp
Zapier

Integrations

Microsoft Entra ID
Microsoft Teams
Slack
Cisco Meraki
Cisco Webex
Employment Hero
Google Calendar
KeyPay
Microsoft Outlook
WhatsApp
Zapier

Pricing Details

$22 per month
Free Trial
Free Version

Pricing Details

$29 USD / per month
Unlimited sign-ins
Unlimited hosts
Unlimited terminals
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

VisitUs Reception

Founded

2016

Country

Australia

Website

visit-us.com

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Contractor Management

Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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