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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Verint EdgeVMS is a scalable, enterprise-class solution for video monitoring, recording and analytics specifically designed for banks or credit unions. Verint Op Center is the video management system for today's modern financial institution. Op-Center is an enterprise-class video management system that allows organizations to monitor and control Verint-networked VVRs from a central location. It does this in a secure and centralized manner. Verint Guard Center is specifically designed for command-and-control environments. Security personnel can monitor up to 96 live cameras simultaneously. It is an easy and direct replacement for traditional analog matrix systems. The familiar joystick and keypad controls make it easy to transition any command-and control center to a networked environment. You can identify security threats in real-time, reduce risk, improve fraud investigation, and ensure operational compliance.

Description

A conversational AI solution is essential for your business to grow and expand. Verint IVA provides rich, seamless experiences for customers and employees. You can improve every metric, drive innovation, and differentiate your brand. With a human-like touch, provide immediate customer resolution. Verint IVA can be there for your customers when they need you. Your employees will have instant access to the most current information and get immediate answers. To improve employee productivity and enhance employee experience, resolve HR and IT related questions. Your agents' workloads will be reduced and you can empower them with just-in time support. Agents can find the information they need to provide positive customer experiences and lower average handling time (AHT).

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Avaya Aura Yes 
Five9 Yes 
Microsoft 365 Yes 
Salesforce Yes 
Symbee No 

Integrations

Amazon Web Services (AWS) No 
Avaya Aura No 
Five9 No 
Microsoft 365 No 
Salesforce No 
Symbee Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

www.verint.com/video-management-software-vms/

Vendor Details

Company Name

Verint

Founded

1994

Country

United States

Website

www.verint.com/conversational-ai/intelligent-virtual-assistant/

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