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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

VenueStack provides a comprehensive solution tailored for nightclubs, lounges, beach clubs, festivals, and various event venues. This platform enables venues to manage ticket sales, accept table reservations with deposits, and offer multi-entry passes all from a unified branded booking page, which can be seamlessly integrated into their own websites. Guests have the convenience of making payments via card, Apple Pay, or Google Pay through the venue's dedicated Stripe account, and they can store their tickets and passes within Apple Wallet or Google Wallet. On event nights, staff can efficiently scan tickets and passes using a phone or iPad, even in the absence of an internet connection, while monitoring the door count and managing the venue's layout through a real-time table map that includes deposit information, server assignments, and guest notes. Additionally, Pulse helps the team stay organized by sending alerts for any unanswered requests, unpaid deposits, and ongoing chats. VenueStack also encompasses features such as a guest CRM, customer accounts, email marketing campaigns, an AI concierge for guest chat, tracking links, advertising pixels, and detailed reports on tickets, tables, passes, and door entries. Remarkably, every feature is included within a single comprehensive plan, ensuring that venues have all the tools they need for success. This all-encompassing approach not only simplifies operations but also enhances the overall guest experience.

Description

VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Afterpay No 
BridgePay No 
Campaign Monitor No 
Factor4 No 
HubSpot CRM No 
Klaviyo No 
Patch Retention No 
PayU No 
Rezdy No 
SMSGlobal No 
Stripe No 
Swagger No 
Trip.com No 
Tyro EFTPOS No 
Windcave No 
Xero No 
Zonka Feedback No 
me&u No 

Integrations

Afterpay Yes 
BridgePay Yes 
Campaign Monitor Yes 
Factor4 Yes 
HubSpot CRM Yes 
Klaviyo Yes 
Patch Retention Yes 
PayU Yes 
Rezdy Yes 
SMSGlobal Yes 
Stripe Yes 
Swagger Yes 
Trip.com Yes 
Tyro EFTPOS Yes 
Windcave Yes 
Xero Yes 
Zonka Feedback Yes 
me&u Yes 

Pricing Details

$180/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VenueStack

Founded

2026

Website

www.venuestack.io

Vendor Details

Company Name

VenueSumo

Country

Australia

Website

venuesumo.com

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

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