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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

VenueStack is venue management software for nightclubs, lounges, beach clubs, festivals and ticketed event venues. It combines ticket sales, table reservations with deposits, and multi-entry passes with the tools staff use on the night: a door scanner for phones and iPads that keeps working offline, a shared door counter, and a live floor map for seating, moving and completing reservations. Guests buy from the venue's branded booking page or website widgets and pay through the venue's own Stripe account by card, Apple Pay or Google Pay, then keep their tickets, bookings and passes in a passwordless customer account or in Apple Wallet and Google Wallet. Owners and managers get a customer list with tags, email campaigns, guest chat with an optional AI concierge, Pulse alerts for anything that needs attention during service, role-based staff permissions, and reports on sales, tickets, tables, passes and door counts. Support is provided through a help center, guided in-app walkthroughs, email and in-app chat. VenueStack is offered as one plan with every feature and a 14-day free trial.

Description

VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
Apple Pay Yes 
Apple Wallet Yes 
BridgePay No 
Campaign Monitor No 
Factor4 No 
Google Ads Yes 
Google Pay Yes 
HubSpot CRM No 
Klaviyo No 
Meta Pixel Yes 
Patch Retention No 
Rezdy No 
SMSGlobal No 
Swagger No 
TikTok Ads Yes 
Trip.com No 
Tyro EFTPOS No 
Windcave No 
me&u No 

Integrations

Stripe Yes 
Apple Pay No 
Apple Wallet No 
BridgePay Yes 
Campaign Monitor Yes 
Factor4 Yes 
Google Ads No 
Google Pay No 
HubSpot CRM Yes 
Klaviyo Yes 
Meta Pixel No 
Patch Retention Yes 
Rezdy Yes 
SMSGlobal Yes 
Swagger Yes 
TikTok Ads No 
Trip.com Yes 
Tyro EFTPOS Yes 
Windcave Yes 
me&u Yes 

Pricing Details

$180/month
One plan with every feature: $200 per month, or $180 per month billed annually ($2,160 per year), per venue. 14-day free trial. No contracts, no feature tiers.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VenueStack

Founded

2026

Website

www.venuestack.io

Vendor Details

Company Name

VenueSumo

Country

Australia

Website

venuesumo.com

Product Features

Venue Management

VenueStack serves as a comprehensive solution for nightclubs, lounges, beach clubs, festivals, and various event locations. It enables ticket sales, online table reservations with deposits, and the option to purchase multi-entry passes, all from a single personalized booking page or website widgets. Customers can conveniently pay using credit cards, Apple Pay, or Google Pay, and they have the option to add tickets to their Apple or Google Wallet. On event nights, staff can effortlessly check in guests using a phone or iPad, even without internet access, and manage the venue's layout with a real-time table map. Enjoy a complete package with all features included and a 14-day free trial to explore.

Attendee Management Yes 
Billing & Invoicing No 
Contract Management No 
Customer Management Yes 
Event Management Yes 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management Yes 
Resource Booking No 
Sales Management No 
Staff Management Yes 

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

Alternatives

Alternatives

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