Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.

Description

A technology solution designed to handle I-9 forms and streamline remote onboarding for today's dynamic workforce. It offers comprehensive step-by-step assistance, chat features, and support to guarantee successful I-9 submission. Advanced tools facilitate effective program management throughout the I-9 lifecycle. With a modern, user-friendly interface, it is compatible with desktop, tablet, and mobile devices for maximum accessibility. The system effortlessly integrates with HR and government platforms, making it convenient to incorporate into existing HR tools. Additionally, it provides the flexibility to cater to the distinct workflows of various organizations. Developed with top-tier security measures and data protection protocols, this solution is equipped to tackle the challenges posed by remote and distributed teams. It presents straightforward and efficient methods for enabling remote hiring processes. Users can access both standard and tailored reports and dashboards, alongside sophisticated analytics that simplify I-9 program management. With the ability to scale and manage an unlimited number of employee records, this solution is utilized by organizations of all sizes and sectors, even those bringing on over 1 million hires annually. Moreover, it ensures that businesses can maintain compliance and streamline their hiring processes in an ever-evolving work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
Salesforce
Workday HCM
Zendesk

Integrations

Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
Salesforce
Workday HCM
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Userlane

Founded

2015

Country

Germany

Website

www.userlane.com

Vendor Details

Company Name

Fragomen

Country

United States

Website

www.fragomen.com/migrated-sitemap-pages/i-9.html

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Product Features

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