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Description

We present incentives through customized messages tailored for each user, which enhances the chances of securing a booking directly on the hotel's website. Clients experience revenue boosts of 30% or more as a result of our efforts. By leveraging our services, hotels can effectively increase their revenue and optimize occupancy directly through their websites. Sometimes, achieving significant results can be surprisingly straightforward. Our dedicated team manages the entire installation process, allowing you to simply observe as your hotel’s direct bookings rise rapidly. Our intelligent notifications system is designed to help hotels enhance their online revenue by converting a greater number of visitors into guests. Utilizing AI technology, it aligns a user's booking intentions with the specific inventory priorities of the hotel. This innovative tool automatically synchronizes the booking intentions of your website visitors with your hotel's inventory needs, ensuring a personalized experience while maximizing occupancy rates. Moreover, our smart tool comprehensively grasps the unique booking intentions of each visitor arriving at your site, allowing for tailored engagement strategies that drive conversion.

Description

roommaster is a complete hospitality management system trusted by thousands of hotels globally to streamline operations and drive profitability. Built on more than 30 years of industry expertise, it provides hoteliers with an intuitive platform that brings together PMS, booking engine, channel manager, and payments. Its tools simplify property management by reducing clicks, automating workflows, and enabling secure access anytime, anywhere. Features like AI-driven pricing intelligence, a guest-facing mobile app, and an AI concierge empower hotels to improve guest experiences while maximizing revenue. Independent hotels, groups, resorts, motels, and even parks benefit from the platform’s scalability and customization. With proven results such as 58% more direct bookings and faster check-in times, roommaster has become a long-term partner for properties worldwide. Its marketplace ecosystem integrates with over 100 hospitality solutions, from door locks to accounting platforms, ensuring hotels can tailor their tech stack. By providing expert 24/7 support and a user-friendly system, roommaster helps hotels focus on guests while improving operational performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akia No 
Avvio Yes 
Cendyn Booking Engine Yes 
Cendyn CMS No 
Cendyn Guestrev No 
Fedelta Point of Sale No 
Flexkeeping No 
GuestCentric Yes 
H&L POS No 
HotelRunner Yes 
Idealpos No 
IronWiFi No 
Mews Yes 
Profitroom Booking Engine Yes 
QuickBooks Online No 
RoomRaccoon Yes 
SiteMinder Yes 
UpsellGuru No 

Integrations

Akia Yes 
Avvio No 
Cendyn Booking Engine No 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Fedelta Point of Sale Yes 
Flexkeeping Yes 
GuestCentric No 
H&L POS Yes 
HotelRunner No 
Idealpos Yes 
IronWiFi Yes 
Mews No 
Profitroom Booking Engine No 
QuickBooks Online Yes 
RoomRaccoon No 
SiteMinder No 
UpsellGuru Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Userguest

Country

Netherlands

Website

userguest.com

Vendor Details

Company Name

roommaster

Founded

1995

Country

United States

Website

roommaster.com

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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