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Average Ratings 0 Ratings

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features
design
support

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Description

UserZoom, now part of UserTesting, empowers teams in Design, Research, Product, and Marketing to create digital experiences that customers love. UserZoom products and services help you quickly gather the insights you need for making more confident decisions.

Description

Transform physical environments into ongoing visual sources of consumer feedback. While numbers and metrics provide useful insights, they do not capture the complete picture. Utilizing video allows marketing teams, product managers, and designers to gain a clearer perspective on the customer journey. Initially launched as a research initiative focused on human behavior, and supported by the National Science Foundation under the name Perceive, visitorX aims to deeply understand complex human interactions in the real world on a large scale. Since its inception in 2014, we have been at the forefront of developing pioneering computer vision technologies, and today we are leveraging the commercial potential of our system within various enterprises. The evolution of visitorX is built upon extensive market research and collaborations with customer experience trailblazers across diverse organizations. We are excited to have you with us and invite you to engage with us, whether as a team member, investor, or client, as we continue to grow and innovate together.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alida Yes 
Mixpanel Yes 
Rally Yes 

Integrations

Alida No 
Mixpanel No 
Rally No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

UserTesting

Founded

2007

Country

United States

Website

www.usertesting.com/platform/userzoom

Vendor Details

Company Name

visitorX

Founded

2016

Country

United States

Website

www.visitorx.com

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

Product Features

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

Alternatives

Alternatives

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Dovetail

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