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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

You can now instantly see what your users see and help them to get onboard. Upscope cobrowsing, the new zero-download interactive screen sharing tool, is designed for easy onboarding and support. 1. You can see what your user sees in one click. 2. Scroll and click with YOUR mouse on THEIR screen. 3. You can do this immediately via live chat or by calling them. Integrates seamlessly with Intercom, Zendesk and Olark as well as your existing phone system.

Description

Out-of-the box and no-code, iX Hello can be deployed across an enterprise within minutes to enable the creation of AI virtual assistants for any imaginable employee and customer-facing use case. From customer service and employee productivity assistants to self-service chatbots and rapid language translation, iX Hello enhances productivity and drives meaningful engagement with customers across multiple experience channels. iX Hello securely integrates with a variety of data sources and enterprise tools to cost-effectively streamline operations and quality of work within an on-brand, secure environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshchat
Intercom
LiveChat
Salesforce
WhosOn
Zendesk

Integrations

Freshchat
Intercom
LiveChat
Salesforce
WhosOn
Zendesk

Pricing Details

$18 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Upscope

Founded

2016

Country

United Kingdom

Website

upscope.io

Vendor Details

Company Name

Concentrix

Country

United States

Website

www.concentrix.com/ix-hello/

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Product Features

Alternatives

Alternatives