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Description

Unified Communications and collaboration are essential in today's business landscape. With a single comprehensive solution, your entire team can reap the benefits of enhanced communication. UNIVERGE 3C allows for proactive collaboration from virtually any location and at any time, offering robust IP telephony and UC&C software that adapts seamlessly across on-premises, cloud, or hybrid settings. It addresses the growing demands of customers, colleagues, and partners for quicker responses and elevated service standards. By integrating a digital workplace strategy, you can foster rich and connected experiences for both customers and employees, encouraging frictionless and personalized interactions anytime, anywhere. This approach not only boosts your workforce's efficiency but also enhances their ability to respond swiftly to business needs. Additionally, it ensures that customer interactions are both friendly and informative, while enabling teams to work in unison and collaborate effectively in real-time with co-workers, clients, and suppliers. Ultimately, adopting such innovative solutions can transform your organization's communication landscape, paving the way for greater productivity and satisfaction.

Description

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Google Chrome No 
Google Workspace No 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Teams No 
NetSuite No 
Salesforce No 
ServiceNow No 
Slack No 
Sugar Market No 
Sugar Sell No 
Zendesk No 

Integrations

Active Directory Yes 
Google Chrome Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
NetSuite Yes 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Sugar Market Yes 
Sugar Sell Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.40/User/Month
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NEC

Country

United States

Website

www.nec-enterprise.com/products/UNIVERGE-3C

Vendor Details

Company Name

NEC Corporation

Founded

1899

Country

Japan

Website

univergeblue.com

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access No 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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