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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

UBSplus® Utility Billing Software was specifically designed for the Utility Industry to streamline customer service, billing, and payment collection tasks. Since its inception in 1984, UBSplus® has been continually updated to meet the evolving billing requirements for water, sewer, electric, gas, garbage, and other services. Payments, adjustments, and various charges are processed in real-time, updating customers' accounts instantly. The software features a “Print Cash Receipts” option that facilitates cash register-style payment entries, perfect for both front window and drive-through payment setups. This “Print Cash Receipts” feature not only calculates the change automatically but also prints out receipts using a designated printer. Additionally, a handy “Find” feature allows users to search customer accounts by a variety of identifiers such as account number, last name, first name, phone number, social security number, or zip code. For even greater efficiency, if account numbers are barcoded on customer bills, users can significantly expedite payment entries by utilizing our Auto Sensing Barcode Scanner, making the billing process smoother and faster. This comprehensive approach ensures that all aspects of utility billing are handled effectively, ultimately enhancing customer satisfaction.

Description

Utilmate is a comprehensive cloud-based platform designed for managing utility billing and customer interactions, facilitating the entire process from meter reading to cash collection for various utility services such as electricity, water, gas, and wastewater. This platform enhances the efficiency of meter data handling, billing operations, payment processing, collections, customer communication, and reporting, all within a single, easily adaptable system. Widely recognized and utilized by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents in regions including Australia, New Zealand, North America, and the UK, Utilmate not only minimizes manual tasks but also enhances billing precision and elevates the overall customer experience. Its offerings include flexible pricing structures, seamless integrations, customer self-service options, and robust automation capabilities, empowering organizations to grow effectively while ensuring they adhere to changing industry regulations. Additionally, Utilmate’s user-friendly interface and dedicated support further contribute to its reputation as an invaluable resource for utility management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

FundCount

Integrations

FundCount

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.60
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Utility Data Systems

Founded

1972

Website

udsinc.com/utility_billing_software.htm

Vendor Details

Company Name

Utilmate

Founded

2018

Country

New Zealand

Website

www.utilmate.com

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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