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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Two Cents is an online feedback management tool that integrates a widget onto websites using a simple script tag. This enables visitors to report bugs, share ideas, ask questions, rate their experience, or provide answers to page-specific inquiries. The platform features a web inbox that categorizes messages based on details like page, browser, device type, screen resolution, and language, with bug reports often including console errors and accompanying screenshots. Teams have the capability to review and keep track of user submissions, with the option to export the collected responses in CSV or JSON formats. Users can personalize the widget by adjusting its color scheme, theme, font style, and button text. The tool supports multiple languages, including English, French, Dutch, German, and Spanish. In addition to email notifications, Pro users benefit from instant alerts via Slack and Discord. The complimentary plan allows for one website and up to 25 messages per month, while the paid options accommodate more sites and higher message limits. Designed for website owners, creators, UX researchers, and agencies, Two Cents facilitates the collection of direct feedback from visitors, making it an invaluable resource for improving user experience. Ultimately, this tool empowers teams to actively engage with their audience and enhance their online offerings based on real user input.

Description

Venyoo engages with visitors on your site even when you're offline, ensuring continuous interaction without limitations on functionality or the number of chat operators. You only incur costs for meaningful chat exchanges, as Venyoo actively prevents users from leaving the page by sharing information about your business. Beyond simple chatting, the Venyoo widget also facilitates callback requests from visitors, enhancing customer support. Its customizable interface allows for personalized greetings and showcases your products and services, while clients can express their needs and inquiries, which Venyoo efficiently documents and forwards to you for follow-up. This seamless integration not only boosts customer engagement but also streamlines your communication process, ensuring no potential lead is overlooked.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Bitrix24 No 
Discord Yes 
Google Analytics No 
Kommo No 
Roistat No 
Slack Yes 
Yandex Metrica No 

Integrations

Bitrix24 Yes 
Discord No 
Google Analytics Yes 
Kommo Yes 
Roistat Yes 
Slack No 
Yandex Metrica Yes 

Pricing Details

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Trial No 
Free Version Yes 

Pricing Details

$49.00/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

M: Digital

Founded

2018

Country

Belgium

Website

twocentsbox.com

Vendor Details

Company Name

Venyoo

Founded

2016

Country

Russian Federation

Website

venyoo.ru/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Alternatives

No Alternatives

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