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Description
Enhance your HR team's understanding of candidate perceptions using our comprehensive survey and analytics platform. We have gathered insights from more than 1.3 million distinct candidate interactions, resulting in nearly 100,000 advocates for employer brands. It is essential to seek your candidates' opinions to truly grasp how they perceive your organization. The genuine sentiments and insights regarding their experiences can only be uncovered by allowing them to provide feedback anonymously. Our integration with your ATS streamlines this process, freeing you to concentrate on essential tasks while feedback is collected effortlessly in the background. Remarkably, close to 60% of candidates share their thoughts after interviews when using Trustcruit. Since one individual’s feedback may not provide the complete picture, gathering a larger volume of responses leads to more reliable insights. Through our dashboard, access AI-driven analysis of your strengths and weaknesses, and compare your performance against our extensive global database featuring feedback from over a million candidate experiences, ensuring continuous improvement and informed decision-making. This approach not only enhances your understanding of candidate experiences but also strengthens your overall hiring strategy.
Description
Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.
API Access
Has API
API Access
Has API
Integrations
Greenhouse
Intelli-Mine
Jobylon
Oracle Taleo
ReachMee
SmartRecruiters
Teamtailor
Visma Proceedo
Workable
Workday Extend
Integrations
Greenhouse
Intelli-Mine
Jobylon
Oracle Taleo
ReachMee
SmartRecruiters
Teamtailor
Visma Proceedo
Workable
Workday Extend
Pricing Details
$300 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Trustcruit
Founded
2016
Country
Sweden
Website
www.trustcruit.com
Vendor Details
Company Name
eTrusted
Country
Germany
Website
enterprise.etrusted.com
Product Features
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback