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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.

Description

Comprehensive solutions tailored for your dealership's sales and service departments are crafted to attract and secure more clients. The Service Performance Package itself typically boosts customer pay revenue by an impressive average of $60,000. With XSellerator’s Communicator, you can engage with customers in the manner they prefer, whether through text or email. The platform offers mobile-friendly, visual reporting that dives deep into essential metrics, utilizing the renowned Microsoft Power BI engine for effective business management. XSellerator’s Sales Performance Pack enhances your sales workflows and elevates the customer experience throughout the entire new vehicle purchasing journey. This web-based solution is optimized for all devices, allowing dealerships to deliver tailored interactions for each online inquiry while simultaneously generating high-quality leads. The system also integrates chat and texting functionalities. Plus, you can stay informed about your customer's contract timelines and their current equity position seamlessly. Overall, these tools empower dealerships to maximize efficiency and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

eCredit Complete

Integrations

eCredit Complete

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Toma

Founded

2024

Country

United States

Website

www.toma.com

Vendor Details

Company Name

Quorum Information Technologies

Founded

1996

Country

Canada

Website

www.quorumdms.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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Alternatives

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