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Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
Description
We can fully establish and oversee the entire procedure by inputting all relevant data and managing it effectively, among other services. Our training will equip you with the necessary skills to navigate the platform, allowing you to take control from there. Additionally, we offer a highly customizable approach tailored to your specific requirements. With TRIEVR’s innovative cloud-based recall management and communication platform, you can significantly reduce the time spent on product recall processing and interactions. Feel free to schedule a demonstration, gather more details, or initiate your recall immediately! In an exciting development, TRIEVR Recall Management and RQA, Inc. have formed a strategic alliance that merges TRIEVR’s top-tier SaaS recall management platform with RQA’s comprehensive recall simulation assessment and execution capabilities. Are you tired of paying for software that includes unnecessary features while all you need is an efficient product recall solution? Let TRIEVR Recall Management’s user-friendly online system come to your aid, ensuring a seamless recall process that saves you both time and resources. With our platform, you can streamline your recall efforts like never before.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Toma
Founded
2024
Country
United States
Website
www.toma.com
Vendor Details
Company Name
Trievr
Country
United States
Website
trievrrecallmanagement.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
