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Description
Text Request is a business messaging platform that ignites customer engagement. We have created simple-to-use messaging solutions for your everyday communication issues. This allows you to cut through the noise and connect with customers wherever you are. Text Request can scale with you from one person to managing a few conversations to thousands of employees sending millions in messages to custom solutions built on the API. Our website provides information about how we can help busy business leaders with conversational messaging and customer engagement.
Description
Top Crew Systems offers a comprehensive communication and marketing platform tailored for small enterprises. Its web application consolidates calls, texts, website forms, and emails into a singular inbox, while also incorporating optional messaging from Facebook and Instagram. In the event of a missed call, the system can automatically send a text to the caller using the business's own number, ensuring that all replies are organized within the same conversation thread. Additional features that users can opt for include follow-up text messages, online booking with reminders via text, requests for customer reviews, and campaigns aimed at re-engaging previous customers. The provider also creates and manages a business website, alongside configuring a Google Business Profile for enhanced visibility. The setup process includes the establishment of the chosen website, phone, and messaging functionalities, followed by a walkthrough of the app before it goes live. This service primarily caters to owner-operated ventures like contractors, restaurants, educational institutions, salons, repair shops, healthcare clinics, and fitness centers. Monthly fees are contingent on the services selected, with calls and texts utilizing credits that must be purchased separately, offering flexibility to meet diverse business needs. With its user-friendly interface and effective features, Top Crew Systems is designed to streamline customer engagement for small businesses.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Axis LMS
Yes
Clio
Yes
Constant Contact
Yes
Constant Contact Lead Gen & CRM
Yes
Facebook
No
FranConnect
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Instagram
No
Mailchimp
Yes
Integrations
Axis LMS
No
Clio
No
Constant Contact
No
Constant Contact Lead Gen & CRM
No
Facebook
Yes
FranConnect
No
HubSpot CRM
No
HubSpot Customer Platform
No
Instagram
Yes
Mailchimp
No
Pricing Details
$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.
Free Trial
No
Free Version
No
Pricing Details
$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Text Request
Founded
2014
Country
United States
Website
www.textrequest.com
Vendor Details
Company Name
EmpowerU Marketing
Founded
2026
Country
United States
Website
topcrewsystems.com
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
Yes
Recurring Appointments
No
Room Booking Management
No
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
Yes
Employee Directory
No
Event Calendar
No
File Sharing
Yes
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Mobile Marketing
Channel Attribution
Yes
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
Yes
Text-to-Win
No
Political Campaign
Campaign Analysis
Yes
Conservative
No
Contact Management
No
Contribution Tracking
No
Demographic Data
No
Donor Targeting
No
Email Marketing
No
Event Calendar
No
Fundraising Management
No
Mapping
No
Non-Partisan
Yes
Online Payment Processing
Yes
Progressive
No
Staff Management
No
Volunteer Management
No
Voter Database
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Alternatives
Alternatives
No Alternatives
