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Description
Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.
Description
dala.care is an innovative cloud-based platform for home care management, crafted to enhance and simplify the intricate daily functions of providing care through two intuitive applications—one tailored for caregivers and families on the move, and another designed for administrative care managers. These applications facilitate real-time scheduling, customized activities of daily living, and accessible care plans from any location, allowing teams to concentrate on delivering high-quality care instead of getting bogged down by paperwork. Caregivers benefit from real-time schedules that include personalized visit information, access to essential care plans, and contact details necessary for effective service delivery, along with electronic visit verification that tracks time and location for every appointment, ensuring that they remain organized and accountable while working in the field. Meanwhile, the office application for care managers provides a comprehensive overview, allowing for easy management of caregivers, care recipients, and contacts, while seamlessly enabling the configuration of schedules, capturing essential data, and integrating with payroll and billing systems. This integration not only fosters efficiency but also enhances communication within the care team, further elevating the overall quality of care provided to clients.
API Access
Has API
API Access
Has API
Integrations
CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
Integrations
CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Technosys IT Management
Country
India
Website
www.technosysmanagement.com/live_chat.php
Vendor Details
Company Name
dala.care
Country
United States
Website
dala.care/
Product Features
Product Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification