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Description
Talenta is an innovative communication and recruitment platform powered by AI, tailored specifically for recruitment agencies and integrating VoIP telephony, CRM systems, and advanced artificial intelligence to improve and streamline interactions with both candidates and clients. It seamlessly connects with existing tools like Bullhorn and Firefish, empowering recruiters to handle calls, notes, and candidate information in a cohesive workflow without the need to switch between different platforms. The platform includes a smart caller pop-up feature that instantly provides relevant context about the caller, such as their history and current stage in the recruitment process, which enables recruiters to engage in more informed and personalized discussions. Additionally, Talenta automates the logging of calls, syncs notes with client records, and produces AI-generated summaries and transcriptions, thereby eliminating the need for manual data entry and significantly reducing time spent on administrative tasks. This comprehensive solution not only enhances efficiency but also fosters deeper relationships between recruiters and their candidates.
Description
Trust+ is an innovative call recording solution that allows recordings to be shared directly with callers. This service not only enhances customer convenience but also promotes exceptional transparency, reinforces trust, and serves as a significant competitive advantage in the market. Seamlessly integrated with your IVR system, Trust+ empowers callers to decide if they want their conversation with the contact center to be recorded. When a caller selects this option, the conversation is captured and securely stored within the Trust+ platform. Additionally, the caller receives an SMS notification detailing where they can easily access their recording. Trust+ is ideal for any organization prioritizing high-quality customer service, spanning various industries such as telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare, thus ensuring a broad applicability across diverse sectors. This versatile tool not only enhances the customer experience but also strengthens the relationship between service providers and their clients.
API Access
Has API
API Access
Has API
Integrations
Bullhorn
Firefish
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Talenta
Country
United States
Website
www.heytalenta.ai/
Vendor Details
Company Name
ServeMeBest
Founded
2013
Country
Bahrain
Website
www.servemebest.com/products/trustplus/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Recruiting
Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management