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Description
TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.
Description
Boost your revenue and enhance productivity using our generative AI while simplifying operations and minimizing costs through various messaging platforms like WhatsApp, SMS, and email. Facilitate early check-ins via weblink, allowing guests to upload documents and provide their preferences even before they arrive. Present opportunities for upgrades, food and beverage options, and other amenities ahead of their arrival and throughout their entire stay. Share a personalized hotel web app with guests, containing all the necessary information at their fingertips. Notify guests about checkout, provide invoices, and enable them to pay and check out directly from their rooms. Implement highly tailored and segmented promotions to maximize rebookings and marketing revenue. Efficiently track guest requests and ensure prompt delivery of services while keeping all departmental staff informed about ongoing activities. This streamlined communication fosters a cohesive environment that enhances the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
Cloudbeds
Guesty
Hapi
Hotelogix
Mews
Misterbooking PMS
RMS Cloud
WhatsApp
eZee Reservation
mycloud PMS
Integrations
Cloudbeds
Guesty
Hapi
Hotelogix
Mews
Misterbooking PMS
RMS Cloud
WhatsApp
eZee Reservation
mycloud PMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$3.50 per room per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TRACK Hospitality Software
Founded
2009
Country
United States
Website
www.trackhs.com
Vendor Details
Company Name
Repup
Founded
2014
Country
India
Website
www.xperium.ai/