Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.
Description
TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Axonius
Yes
Azure Virtual Desktop
Yes
Citrix DaaS
Yes
IGEL
Yes
ServiceNow
Yes
HCL BigFix AEX
Yes
Nutanix AHV
Yes
Omnissa Horizon 8
Yes
Splunk Cloud Platform
Yes
Stratodesk NoTouch
Yes
Integrations
Axonius
Yes
Azure Virtual Desktop
Yes
Citrix DaaS
Yes
IGEL
Yes
ServiceNow
Yes
HCL BigFix AEX
No
Nutanix AHV
No
Omnissa Horizon 8
No
Splunk Cloud Platform
No
Stratodesk NoTouch
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lakeside Software
Founded
1997
Country
United States
Website
www.lakesidesoftware.com
Vendor Details
Company Name
TeamViewer
Founded
2005
Country
Germany
Website
www.teamviewer.com/en-us/products/dex/
Product Features
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes