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Description
Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks.
Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working.
Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.
Description
The Interconnect Business Suite (TIBS) offers a comprehensive solution for managing relationships with various stakeholders, including local and international telecom operators, service and content providers, roaming partners, corporate clients, virtual operators, and other key players in a telecom operator's ecosystem. It efficiently handles vast amounts of traffic, processing hundreds of millions of records daily. The system supports adjustable billing cycles tailored to individual interconnect carriers, along with accounts receivable features and general ledger transaction generation and integration. Tinterconnect (T-IC) stands out as a premier interconnect billing system utilized by both global and national carriers. It oversees the registration and assessment of traffic between different carriers, determining costs based on their interconnect agreements, while also generating essential data for managing interconnect business operations and creating invoices for interconnect partners. This robust functionality ensures that telecom operators can effectively monitor and optimize their interconnect relationships while maintaining financial accuracy.
API Access
Has API
API Access
Has API
Integrations
AccessFintech
Arctera Insight Archiving
Citrix Workspace
Confluence
DTCC Data Services
HERE Enterprise Browser
Jira
LINE
Salesforce
Saphyre
Integrations
AccessFintech
Arctera Insight Archiving
Citrix Workspace
Confluence
DTCC Data Services
HERE Enterprise Browser
Jira
LINE
Salesforce
Saphyre
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Symphony Communication
Founded
2014
Country
United States
Website
symphony.com
Vendor Details
Company Name
Telesens IT
Country
United States
Website
telesens.co.uk/service/support-of-interconnect-business/
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Product Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator