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Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Description

In today's global business landscape, Big Data is a driving force, making the need for immediate, precise, and easily accessible information a standard expectation. The Symphony Business Intelligence™ Dashboards provide an essential tool for analyzing data and generating insights that inform strategic planning, automate systems, and support data-driven decisions. By harnessing the potential of the right data, businesses can utilize Symphony to enhance their operations. These dashboards simplify data management and offer interactive visualizations that facilitate predictive analytics, data mining, text mining, and forecasting. They provide intelligent and adaptable solutions tailored for warehousing and supply chain functions. Transforming raw data into actionable insights allows organizations to uncover patterns, recognize trends, and identify opportunities essential for strategic decision-making. Additionally, information can be aggregated into spreadsheets or databases for further processing and analysis. With Symphony, you receive timely, accurate, and comprehensible reports that are easily distributed among key stakeholders, ensuring that everyone stays informed and aligned. This comprehensive approach empowers organizations to navigate complexities and make informed choices that drive success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Citrix Workspace Yes 
DTCC Data Services Yes 
FlexTrade Yes 
Google Cloud CDN Yes 
LINE Yes 
Odoo No 
Oracle Cloud Infrastructure No 
PagerDuty Yes 
SEEBURGER BIS No 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Telegram Yes 
Theta Lake Yes 
TradingView Yes 
Verint Community Yes 
Zebra SmartCount No 
iMessage Yes 
iPushPull Yes 

Integrations

Amazon Web Services (AWS) Yes 
Citrix Workspace No 
DTCC Data Services No 
FlexTrade No 
Google Cloud CDN No 
LINE No 
Odoo Yes 
Oracle Cloud Infrastructure Yes 
PagerDuty No 
SEEBURGER BIS Yes 
Salesforce No 
ServiceNow No 
Slack No 
Telegram No 
Theta Lake No 
TradingView No 
Verint Community No 
Zebra SmartCount Yes 
iMessage No 
iPushPull No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Symphony Communication

Founded

2014

Country

United States

Website

symphony.com

Vendor Details

Company Name

Symphony

Country

Singapore

Website

www.boonsoftware.com/symphony-business-intelligence/

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management Yes 
Video Conferencing Yes 

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

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