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Description
The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.
Description
Discover the sentiments of your workforce through pulse surveys, allowing you to gather valuable insights that enhance productivity, lower turnover rates, and foster a stronger company culture. With WorkFeel's daily pulse surveys, you transition from merely speculating about employee feelings to having concrete data. These quick, one-click surveys offer a secure platform for employees to express their thoughts effortlessly. The process is streamlined for all participants, from HR professionals to individual team members. The surveys are straightforward, and the intuitive dashboard simplifies the analysis of gathered data. Every day, employees receive a survey via email at a predetermined time, enabling them to share their feedback swiftly before returning to their tasks. This consistent flow of daily feedback equips your team with insights into employee sentiments across various job levels, departments, demographics, and beyond. Cultivating a positive workplace culture hinges on one fundamental aspect: listening. Provide your employees with the necessary tools and a safe environment to communicate their daily experiences and the motivations behind their responses, reinforcing a culture of openness and engagement. Ultimately, this approach fosters a more connected and responsive workplace atmosphere.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
Pricing Details
$23.99 per month
Free Trial
Free Version
Pricing Details
$0.99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Surveyapp
Country
United Kingdom
Website
www.surveyapp.io
Vendor Details
Company Name
WorkFeel
Country
United States
Website
www.workfeel.io
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
