Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We focus on delivering exceptional project management services tailored specifically for survey research firms. Our commitment to customer-centric solutions distinguishes us from our competitors, as we prioritize clarity and transparency in our policies to foster long-term partnerships. Clients can easily generate and distribute branded links to their customers and vendors, whether for their own end pages or those of their panel providers. Research companies have the flexibility to conduct studies using their own panel of respondents or by collaborating with panel vendors. Our platform provides real-time statistics on redirections, including details on completed surveys, disqualified entries, and filled quotas. Additionally, users can create and oversee their own panels, effectively managing the entire business process cycle. Since 2012, Survey Back Office has established itself as a trusted partner in the survey research industry, continuously delivering project management solutions that meet the needs of our clients. We began our journey by developing a comprehensive project management solution for survey research in 2012, ultimately creating a portal designed to support both emerging and established survey research companies. As we move forward, we remain dedicated to evolving our services to better serve our clients in this dynamic industry.
Description
Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback.
Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack.
Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses.
Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat.
Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack.
Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
No
ActiveCampaign
No
Adobe Marketo Engage
No
Campaign Monitor
No
Customer.io
No
Fullstory
No
GetResponse
No
Google Cloud BigQuery
No
Google Sheets
No
HubSpot Marketing Hub
No
Integrations
AccessOwl
Yes
ActiveCampaign
Yes
Adobe Marketo Engage
Yes
Campaign Monitor
Yes
Customer.io
Yes
Fullstory
Yes
GetResponse
Yes
Google Cloud BigQuery
Yes
Google Sheets
Yes
HubSpot Marketing Hub
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Survey Back Office
Founded
2015
Country
India
Website
surveybackoffice.com
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No