Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SurgyCRM is a cloud-based customer relationship management system designed specifically for hospitals to effectively handle patient inquiries and enhance engagement throughout their care journey. This platform integrates various communication channels, including websites, chatbots, call centers, WhatsApp, walk-ins, and referrals, into a unified shared inbox that enables assignment, follow-up, source tracking, and conversion metrics aligned with hospital information system records. Teams are empowered to establish care-journey milestones, automate WhatsApp reminders, oversee doctor and partner referrals, and gather QR-code feedback as tracked tickets. A bilingual chatbot on the website efficiently captures inquiries and generates leads, while features such as role- and branch-based access, audit trails, and dashboards facilitate seamless operations across multiple locations. Additionally, a mobile field app allows for the documentation of referral visits, ensuring all interactions are recorded. SurgyCRM is tailored for hospitals and healthcare groups, seamlessly integrates with existing HIS/HMS platforms via APIs or scheduled data synchronization, and can also initiate data input through spreadsheet imports, making it versatile for different operational needs. This solution is offered as a multi-tenant software-as-a-service platform, allowing for collaborative use among various stakeholders.
Description
SurgyLearn is an innovative cloud-based platform designed for the education and compliance training of hospital personnel. By allowing hospitals to convert various content formats like PDFs, presentations, and YouTube videos into organized courses, it utilizes AI to create sections, provide narration, and develop quizzes, which can then be assigned automatically based on employee roles, departments, and HRMS integration. The system is optimized for self-paced learning across devices such as smartphones, tablets, and desktops, while also offering live classes, multilingual support for course delivery, and progress tracking features. Additionally, its AI proctoring capabilities ensure secure assessments by monitoring the camera and microphone. Administrators benefit from tools that enable them to oversee course completion and assessment results, set up recurring re-certification schedules, and easily export training records in formats like Excel or PDF for accreditation purposes, including compliance with NABH and JCI standards. SurgyLearn serves as a vital resource for hospital training, HR, quality assurance, and departmental leaders by streamlining the onboarding process, facilitating continuous workforce education, and maintaining audit-ready training records across multiple facilities. As a result, it fosters a culture of learning and compliance, thereby enhancing the overall quality of patient care and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial
Yes
Free Version
No
Pricing Details
$2
Annual subscriptions are quoted per hospital based on selected products, number of sites, and user or volume tiers. White labeling is priced separately during onboarding.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/products/surgy-crm
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No