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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SurgyCRM is a cloud-based customer relationship management system designed specifically for hospitals to effectively handle patient inquiries and enhance engagement throughout their care journey. This platform integrates various communication channels, including websites, chatbots, call centers, WhatsApp, walk-ins, and referrals, into a unified shared inbox that enables assignment, follow-up, source tracking, and conversion metrics aligned with hospital information system records. Teams are empowered to establish care-journey milestones, automate WhatsApp reminders, oversee doctor and partner referrals, and gather QR-code feedback as tracked tickets. A bilingual chatbot on the website efficiently captures inquiries and generates leads, while features such as role- and branch-based access, audit trails, and dashboards facilitate seamless operations across multiple locations. Additionally, a mobile field app allows for the documentation of referral visits, ensuring all interactions are recorded. SurgyCRM is tailored for hospitals and healthcare groups, seamlessly integrates with existing HIS/HMS platforms via APIs or scheduled data synchronization, and can also initiate data input through spreadsheet imports, making it versatile for different operational needs. This solution is offered as a multi-tenant software-as-a-service platform, allowing for collaborative use among various stakeholders.

Description

SurgyLearn is an innovative cloud-based platform designed for the education and compliance training of hospital personnel. By allowing hospitals to convert various content formats like PDFs, presentations, and YouTube videos into organized courses, it utilizes AI to create sections, provide narration, and develop quizzes, which can then be assigned automatically based on employee roles, departments, and HRMS integration. The system is optimized for self-paced learning across devices such as smartphones, tablets, and desktops, while also offering live classes, multilingual support for course delivery, and progress tracking features. Additionally, its AI proctoring capabilities ensure secure assessments by monitoring the camera and microphone. Administrators benefit from tools that enable them to oversee course completion and assessment results, set up recurring re-certification schedules, and easily export training records in formats like Excel or PDF for accreditation purposes, including compliance with NABH and JCI standards. SurgyLearn serves as a vital resource for hospital training, HR, quality assurance, and departmental leaders by streamlining the onboarding process, facilitating continuous workforce education, and maintaining audit-ready training records across multiple facilities. As a result, it fosters a culture of learning and compliance, thereby enhancing the overall quality of patient care and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
YouTube No 
ZingHR No 

Integrations

WhatsApp No 
YouTube Yes 
ZingHR Yes 

Pricing Details

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Yes 
Free Version No 

Pricing Details

$2
Annual subscriptions are quoted per hospital based on selected products, number of sites, and user or volume tiers. White labeling is priced separately during onboarding.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-crm

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

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