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Average Ratings 0 Ratings
Description
Stay Staffed’s cloud-based management software aids organizations of all sizes in achieving cost efficiency, enhancing employee retention, and boosting overall morale. Our Vendor Staffing Management (VSM) solutions eliminate the need for upfront investments in hardware or software, while effectively increasing productivity and lowering operational costs. The web-based Candidate Direct Marketplace® offered by StayStaffed is adaptable to any organization and serves as the perfect technological solution for managing contingent staffing needs through a unified process. Additionally, our VMS significantly improves HR metrics such as the cost per hire, vacancy rates, time-to-fill, and satisfaction among hiring managers. By integrating our VMS technology with a customized managed services approach, employers not only access superior contingent and permanent talent but also benefit from a streamlined staffing process that aligns with their workforce management objectives. Ultimately, Stay Staffed empowers organizations to optimize their staffing strategies and enhance their overall operational efficiency.
Description
cc-Modeler Professional Software offers robust tools designed to enhance the efficiency and scheduling of call centers, regardless of their size. This software streamlines staffing processes, allowing you to boost service quality, pinpoint staffing deficiencies, and ultimately create a more positive experience for your customers. It is ideal for any entity that manages incoming calls, including call centers, help desks, and support teams. The platform helps you accurately determine your staffing requirements for various times throughout the day, accommodating multiple shifts and scheduled breaks to optimize agent schedules and coverage effectively. Additionally, it provides comprehensive performance analytics aligned with your service level objectives, helping to minimize agent overload and improve overall call center productivity. By reducing average speed of answer (ASA) and enhancing consistency in service delivery, you can significantly lower the rate of abandoned calls, thereby elevating customer satisfaction levels. By utilizing cc-Modeler, organizations can not only streamline their operations but also foster a more responsive and customer-centric environment.
API Access
Has API
API Access
Has API
Integrations
Syniti Data Connectivity
Syniti Knowledge Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Stay Staffed
Country
United States
Website
www.staystaffed.com
Vendor Details
Company Name
KoolToolz.com
Website
kooltoolz.com
Product Features
Vendor Management
Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce