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Description
StaffCal serves as an advanced alternative to the traditional whiteboard 'Staff in/Staff out' board, effectively catering to environments ranging from small firms to large international enterprises. This software enables users to display their daily activities while also allowing them to observe the engagements of their colleagues. Featuring a visual calendar, StaffCal outlines staff schedules and upcoming tasks, facilitating the management of appointments, vacations, and various activities. Its user-friendly design ensures that navigating menus is simple, and setting up appointments through templates can be accomplished in just a few clicks. As a result, the time spent on checking a physical office board at the reception is eliminated, significantly streamlining the receptionist's responsibilities. All essential information regarding staff presence, absences, and locations is easily accessible on-screen in a clear format. This improvement means that callers will no longer have to wait on hold while staff members are located, leading to enhanced communication and efficiency within the workplace. Moreover, the visual representation of staff activities fosters better collaboration and transparency among team members.
Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$59.95 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LyGil Software
Website
www.lygil.com/staffcal/staffcal.htm
Vendor Details
Company Name
Toma
Founded
2024
Country
United States
Website
www.toma.com
Product Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration