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Description
Enhance your business's security, obtain valuable insights about your team members, and tailor their access to the POS, Dashboard, and Team app, allowing you to relax and take a hands-off approach. As your business expands and your workforce grows, Square Advanced Access enables you to fine-tune team members' permissions in the Dashboard, POS, and Team app through unlimited custom permission sets and robust monitoring tools, facilitating the delegation of important tasks. Additionally, by utilizing team member badges, you can further bolster security—these badges enable team members to clock in and out, process transactions, and more, while you can effortlessly oversee activities through the team member activity log. Ideal for sellers utilizing any Square POS and/or Square Staff products, Square Advanced Access provides a streamlined way to manage your growing operations and enhance accountability. With these tools at your disposal, you can focus on strategic growth while ensuring that your business remains secure and well-organized.
Description
Surfboard seamlessly integrates with your current systems, allowing you to efficiently plan shifts for your support team, schedule their days using precise forecasts, and gain valuable insights into their performance. By utilizing Surfboard, you can maintain control and keep in touch with your team effectively.
We eliminate the complexity and frustration associated with scheduling your support personnel, ensuring that the right individuals are present at the right times to meet your service level agreements and budgetary objectives.
Getting started with Surfboard requires no engineering assistance; it effortlessly connects with your existing platforms such as HRIS, payroll and billing, CRM, ticketing, and time-off systems, positioning itself as the definitive source of truth for your support operations.
Additionally, Surfboard's forecasting capabilities empower support teams to anticipate future incoming requests, enabling them to adapt to fluctuations in demand. This ensures that the levels of support requests are accurately aligned with agent availability, thus guaranteeing the fulfillment of SLAs and fostering customer satisfaction. With Surfboard, your team can navigate scheduling challenges with confidence and precision.
API Access
Has API
API Access
Has API
Integrations
Aircall
BambooHR
Charlie HR
Dixa
Front
Google Calendar
Google Sheets
Gusto
HiBob
Intercom
Integrations
Aircall
BambooHR
Charlie HR
Dixa
Front
Google Calendar
Google Sheets
Gusto
HiBob
Intercom
Pricing Details
$35 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Block
Founded
2009
Country
United States
Website
squareup.com/us/en/staff/advanced-access
Vendor Details
Company Name
Surfboard
Founded
2020
Country
United Kingdom
Website
teamsurfboard.com
Product Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Team Management
Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking
Product Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Team Management
Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce