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Average Ratings 0 Ratings

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ease
features
design
support

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Description

SpryBill offers a comprehensive cloud-based solution for subscription and metered billing, along with customer care, business intelligence, and analytics, specifically designed for communication service providers and IoT enterprises. It effectively oversees your Product Catalog, Customer Information, Subscriptions, Discounts and Promotions, Taxation, Invoicing, Payment Processing, Sales Commissions, Documents, and Customer Communications. Additionally, it features adaptable modules for usage Procurement, Mediation, Rating, Surcharging, and Auditing, aimed at optimizing billing processes for wire-line, mobile, VOIP, prepaid, retail, and wholesale services. With SpryBill Analytics, users can delve into their billing data to generate essential reports and interactive executive dashboards that uncover valuable insights and Key Performance Indicators. Highly configurable and incredibly scalable, SpryBill is a cost-effective solution suitable for both small and large enterprises. Furthermore, its robust features ensure that businesses can remain competitive in an evolving market.

Description

Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

BriskCRM
powerconnect.ai

Integrations

BriskCRM
powerconnect.ai

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kilmist Corporation

Founded

1998

Country

United States

Website

www.kilmist.com

Vendor Details

Company Name

SpryPoint

Founded

2011

Country

Canada

Website

sprypoint.com/pages/solutions/spry-cis/

Product Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Alternatives

Alternatives

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