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ease
features
design
support

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Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

Description

Enhance your outreach by leveraging authenticity and trustworthiness, as individuals tend to place their confidence in people rather than brands. Utilizing word of mouth marketing allows you to tap into new demographics, foster greater brand recognition, and ensure a more genuine connection with your audience, potentially achieving a reach that's five times greater. As traditional marketing channels continue to rise in cost, it becomes increasingly essential to utilize your employees' networks to not only expand your audience but also to enhance your organic reach. Simplifying the sharing process is key; with just a click, your busy colleagues can both share your content and receive benefits in return. It's crucial to track what truly matters by assessing your team's engagement and analyzing the effectiveness of your content through detailed analytics and reporting. Cultivating trust can lead to improved conversion rates, while social selling enables you to build and maintain valuable relationships. By establishing yourself as a thought leader, you can elevate your social presence and ensure you're consistently visible to your audience. Equip your team with all the necessary content and resources they need to actively share across their social platforms, effectively dominating the social media feeds of potential prospects. This proactive approach not only enhances engagement but also fosters a community around your brand.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Express
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Instagram
Oracle Cloud Infrastructure
Salesforce
Sitecore
Slack
Tableau
Trustpilot
Twilio
WhatsApp
WordPress
X (Twitter)
YouTube
Zendesk

Integrations

Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Express
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Instagram
Oracle Cloud Infrastructure
Salesforce
Sitecore
Slack
Tableau
Trustpilot
Twilio
WhatsApp
WordPress
X (Twitter)
YouTube
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Vendor Details

Company Name

Talksocial

Founded

2020

Country

Singapore

Website

www.talksocial.io

Product Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Alternatives

Alternatives