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Description
Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.
Description
Enhance your outreach by leveraging authenticity and trustworthiness, as individuals tend to place their confidence in people rather than brands. Utilizing word of mouth marketing allows you to tap into new demographics, foster greater brand recognition, and ensure a more genuine connection with your audience, potentially achieving a reach that's five times greater. As traditional marketing channels continue to rise in cost, it becomes increasingly essential to utilize your employees' networks to not only expand your audience but also to enhance your organic reach. Simplifying the sharing process is key; with just a click, your busy colleagues can both share your content and receive benefits in return. It's crucial to track what truly matters by assessing your team's engagement and analyzing the effectiveness of your content through detailed analytics and reporting. Cultivating trust can lead to improved conversion rates, while social selling enables you to build and maintain valuable relationships. By establishing yourself as a thought leader, you can elevate your social presence and ensure you're consistently visible to your audience. Equip your team with all the necessary content and resources they need to actively share across their social platforms, effectively dominating the social media feeds of potential prospects. This proactive approach not only enhances engagement but also fosters a community around your brand.
API Access
Has API
API Access
Has API
Integrations
Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Express
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Instagram
Oracle Cloud Infrastructure
Salesforce
Integrations
Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Express
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Instagram
Oracle Cloud Infrastructure
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/social-media-management/
Vendor Details
Company Name
Talksocial
Founded
2020
Country
Singapore
Website
www.talksocial.io
Product Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions