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features
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support

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Description

Spotler CRM, formerly Really Simple Systems, is a powerful CRM system designed for teams that are growing and working in B2B. Spotler CRM gives your sales team everything they need to manage prospects, customers and sales without letting technology dictate their strategy. The CRM system is also equipped with integrated email marketing modules and customer service desks and can be accessed anywhere from desktops, tablets, and smartphones. The CRM is designed to be easy to set-up and easy to use. This allows you to train your staff in minutes so that you can focus on growing your business.

Description

Experiential marketing serves as the quickest method to transform visitors into loyal customers and elevate them to enthusiastic advocates for your brand. It's essentially an amplified version of traditional marketing. Picture having access to immediate insights that enable you to draw in, convert, and retain customers, ultimately expanding your business in unimaginable ways. With TRACX, this vision becomes a reality. Our user-friendly, no-code marketing tools empower you to leverage feedback effectively to enhance your business. You'll gain essential insights, uncover emerging trends, and understand the desires of those most connected to your brand, all through one convenient dashboard. This innovative approach not only streamlines your marketing efforts but also enriches the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Axis LMS Yes 
Chat Agents Yes 
Dropbox Yes 
Facebook Yes 
Google Docs Yes 
Google Sheets Yes 
KashFlow Yes 
Leadinfo Yes 
Microsoft Azure Yes 
Microsoft Excel Yes 
Microsoft Exchange Yes 
Microsoft Outlook Yes 
OneLogin Yes 
QuickBooks Online Yes 
Sage Accounting Yes 
Stackreaction Yes 
Trello Yes 
X (Twitter) Yes 
Xero Yes 

Integrations

ActiveCampaign No 
Axis LMS No 
Chat Agents No 
Dropbox No 
Facebook No 
Google Docs No 
Google Sheets No 
KashFlow No 
Leadinfo No 
Microsoft Azure No 
Microsoft Excel No 
Microsoft Exchange No 
Microsoft Outlook No 
OneLogin No 
QuickBooks Online No 
Sage Accounting No 
Stackreaction No 
Trello No 
X (Twitter) No 
Xero No 

Pricing Details

$17.00/month
Free - $0
Starter - $17 per user per month
Professional - $33 per user per month
Enterprise - $50 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

£28 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Spotler

Founded

2004

Country

The Netherlands

Website

spotler.com/en-gb/crm

Vendor Details

Company Name

Chase Interaction

Founded

2020

Country

United Kingdom

Website

www.tracx.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking No 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging No 
Two-Way Messaging Yes 

Construction CRM

Client Tracking Yes 
Contract Management No 
Forecasting Yes 
Project Management No 
Quote Management Yes 
Sales Management Yes 
Scheduling Yes 
Time Management Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Financial CRM

Account Alerts Yes 
Asset Management No 
Expense Tracking No 
Household Tracking No 
Influence Tracking No 
Lead Management Yes 
Marketing Management Yes 
Relationship Tracking Yes 
Team Assignments Yes 
Territory Management No 

Sales Tracking

Activity Dashboard Yes 
Alerts / Notifications Yes 
Appointment Scheduling No 
Call Logging Yes 
Comments / Notes Yes 
Custom Reports Yes 
Document Management Yes 
Email Templates No 
Interaction Tracking Yes 
Lead Management Yes 
Lead Scoring Yes 
Pipeline Management Yes 
Reporting / Analytics Yes 
Task Management Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

NPS

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