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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Safeguard business service-level agreements by utilizing dashboards that enable monitoring of service health, troubleshooting alerts, and conducting root cause analyses. Enhance mean time to resolution (MTTR) through real-time event correlation, automated incident prioritization, and seamless integrations with IT service management (ITSM) and orchestration tools. Leverage advanced analytics, including anomaly detection, adaptive thresholding, and predictive health scoring, to keep an eye on key performance indicators (KPIs) and proactively avert potential issues up to 30 minutes ahead of time. Track performance in alignment with business operations through ready-made dashboards that not only display service health but also visually link services to their underlying infrastructure. Employ side-by-side comparisons of various services while correlating metrics over time to uncover root causes effectively. Utilize machine learning algorithms alongside historical service health scores to forecast future incidents accurately. Implement adaptive thresholding and anomaly detection techniques that automatically refine rules based on previously observed behaviors, ensuring that your alerts remain relevant and timely. This continuous monitoring and adjustment of thresholds can significantly enhance operational efficiency.

Description

opConfig offers a comprehensive automation solution that encompasses everything from configuration pushes to alerting on modifications and ensuring compliance with industry standards. By integrating operational delegation within your organization, you can enable troubleshooting capabilities for your network devices while maintaining strict control by not granting 'root' access. Our platform allows for the effective implementation of compliance policies such as PCI-DSS, HIPAA, and COBIT, utilizing either prebuilt industry-standard rule sets like Cisco-NSA or enabling you to create customized rules tailored to your needs. It efficiently collects and backs up configuration information across all environments, supporting a wide range of vendors' hardware and software, whether they are cloud-based, on-premises, or hybrid. With opConfig, you can design powerful command sets that assist in diagnosing the root causes of network issues. Our scalable software solutions can be expanded both horizontally and vertically, having already supported monitoring and management for over 200,000 nodes. You can also compare current configuration data with previous versions or with other devices, ensuring that all configurations are aligned. By utilizing compliance policies as a task checklist, you can systematically guarantee that all devices meet compliance requirements without compromising security. Furthermore, this approach enhances overall network integrity and fosters a culture of accountability within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
opFlow

Integrations

BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
opFlow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/products/it-service-intelligence.html

Vendor Details

Company Name

FirstWave

Founded

2010

Country

United States

Website

firstwave.com/products/opconfig/

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Alternatives

Alternatives

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