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ease
features
design
support

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Description

Safeguard business service-level agreements by utilizing dashboards that enable monitoring of service health, troubleshooting alerts, and conducting root cause analyses. Enhance mean time to resolution (MTTR) through real-time event correlation, automated incident prioritization, and seamless integrations with IT service management (ITSM) and orchestration tools. Leverage advanced analytics, including anomaly detection, adaptive thresholding, and predictive health scoring, to keep an eye on key performance indicators (KPIs) and proactively avert potential issues up to 30 minutes ahead of time. Track performance in alignment with business operations through ready-made dashboards that not only display service health but also visually link services to their underlying infrastructure. Employ side-by-side comparisons of various services while correlating metrics over time to uncover root causes effectively. Utilize machine learning algorithms alongside historical service health scores to forecast future incidents accurately. Implement adaptive thresholding and anomaly detection techniques that automatically refine rules based on previously observed behaviors, ensuring that your alerts remain relevant and timely. This continuous monitoring and adjustment of thresholds can significantly enhance operational efficiency.

Description

The Ymonitor Platform provides organizations with the technology, processes, and expertise necessary to excel in IT Operations Management (ITOM). Its components are offered as a managed service through the Sentia Control Center in conjunction with on-site performance specialists. Every implementation of the Ymonitor Platform begins with the essentials component, which is crucial for all customers initiating IT performance monitoring. This component enables monitoring of all applications across various connections, locations, and devices. It serves as a single point of truth that encompasses all layers of IT and business, accessible via desktop, tablet, and mobile. Users can identify data trends, spot anomalies, and link multiple data sources through the API. Alerts are sent via email and SMS, allowing for proactive measures to be taken before any impact is felt by end-users. Additionally, performance data is indexed to assess the quality of IT services effectively. To provide an objective evaluation of application performance, Sentia focuses on measuring from the end-user's perspective, ensuring an accurate reflection of user experience. This comprehensive approach empowers organizations to optimize their IT operations and enhance overall service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
Google Cloud Platform
Microsoft Azure
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Integrations

Amazon Web Services (AWS)
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
Google Cloud Platform
Microsoft Azure
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/products/it-service-intelligence.html

Vendor Details

Company Name

Sentia

Founded

1999

Country

Netherlands

Website

sentia.com/technology/performance-management-software/ymonitor-platform/

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Alternatives

Alternatives