Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.
Description
Website monitoring software that is simple and easy to use. Alerts and real-time status updates for critical web applications and services. Spiceworks is used by thousands of businesses to keep them informed about the status of web applications and services. Spiceworks Connectivity Dashboard is easy to set up. You can install the monitoring agent on any server or workstation, and configure the URLs to start monitoring. Real-time insights are available to spot slow network connections or overwhelmed applications, hosted in your datacenter or in the cloud. This is before they crash or users begin calling. Coming Soon! Email alerts for business critical web applications. Get real-time status for critical apps and devices. You will always have the most up-to-date monitoring information without all the noise. A single, simple-to-use dashboard lets you keep an eye on everything in your realm.
API Access
Has API
No
API Access
Has API
No
Integrations
AlertOps
No
Cherwell Software
No
ManageEngine ADSelfService Plus
No
ManageEngine Endpoint Central
No
Simplesat
Yes
Splashtop Remote Access
No
Splashtop Remote Support
No
ZIRO
Yes
ZipBooks
No
Zoho Assist
No
Integrations
AlertOps
Yes
Cherwell Software
Yes
ManageEngine ADSelfService Plus
Yes
ManageEngine Endpoint Central
Yes
Simplesat
No
Splashtop Remote Access
Yes
Splashtop Remote Support
Yes
ZIRO
No
ZipBooks
Yes
Zoho Assist
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$0.01/one-time/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Spiceworks
Founded
2006
Country
United States
Website
www.spiceworks.com/free-managed-service-platform-software/
Vendor Details
Company Name
Spiceworks
Founded
2006
Country
United States
Website
www.spiceworks.com
Product Features
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
Yes
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
Yes
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
Yes
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
Yes
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
No
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
No
Compliance Management
No
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
Yes
Remote Access
No
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
No
Release Management
No
Self Service Portal
Yes
Service Catalog
No
Service Reporting
No
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Network Security
Access Control
No
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Threat Response
No
VPN
No
Vulnerability Scanning
No