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features
design
support

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Description

Mailroom Management Software and Virtual Offices Platform. It allows Mailroom administrators as well as end users to access and manage postal mail securely online and from a mobile device. PATENT PENDING U.S. 6262753

Description

vFound Parcels is an innovative, web-based mailroom management solution tailored for various settings, including apartment complexes, university mailrooms, corporate offices, coworking environments, hotels, and multi-tenant properties. The system allows staff to effortlessly scan barcodes or take pictures of delivery labels, verify recipient information and tracking details, assign storage locations, and send notifications to recipients via email. Each recipient has access to a personalized pickup portal where they can check their pending parcels, utilize collection codes, defer reminders, establish hold dates, or give permission for someone else to collect their items. Additionally, staff can oversee a real-time pickup queue, capture signatures and optional images at pickup, print both parcel and shelf labels, monitor shelf space usage, document outgoing courier transfers, and execute signed delivery rounds. The platform also offers robust reporting features and CSV export capabilities, enabling teams to analyze parcel influx and collections effectively. Running entirely in a web browser, vFound Parcels integrates with other vFound solutions, maintaining a shared directory and workspace; it is designed specifically for managing parcel intake and transfers, rather than facilitating courier bookings or postage purchases. This comprehensive approach enhances operational efficiency while improving the overall experience for both staff and recipients.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Zapier Yes 
Apple Calendar No 
Cloudbeds No 
Deskworks Yes 
Facebook Ads Yes 
Google Ads Yes 
Google Analytics Yes 
Google Calendar No 
Google Chat No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Meta Ads Yes 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 
Model Context Protocol (MCP) No 
OfficeRnD Flex No 
Slack No 

Integrations

Zapier Yes 
Apple Calendar Yes 
Cloudbeds Yes 
Deskworks No 
Facebook Ads No 
Google Ads No 
Google Analytics No 
Google Calendar Yes 
Google Chat Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Meta Ads No 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
OfficeRnD Flex Yes 
Slack Yes 

Pricing Details

$3.95 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$900/venue/year
The price is $900 per venue per year ($75/month equivalent), billed annually. Self-serve pricing covers up to three venues per account and includes unlimited parcels, team members and storage. There is no free plan. The 14-day trial requires a valid card; the annual charge begins after the trial unless canceled beforehand. Enterprise pricing includes an annual fee and a one-time setup fee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SphereMail

Founded

2009

Country

United States

Website

spheremail.co

Vendor Details

Company Name

Naltyx Data and Marketing Consulting

Country

Canada

Website

vfound.io/package-management-software

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management Yes 
Graphical Mail Piece Designer No 
Intelligent Mail Support Yes 
Job Management No 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

Virtual Mailbox

Check Deposit Yes 
Mail Forwarding Yes 
Mail Scanning Yes 
Mail Shredding Yes 
Physical Address Yes 
White-Label Platform No 

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

Alternatives

Alternatives

No Alternatives