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Description
Softeligent assists in efficiently managing your telecom expenditures, encompassing landline services, internet access, data connections, and mobile services. By utilizing Softeligent, you can streamline your services, ultimately reducing the financial burden linked to wireless devices and service agreements. Additionally, it enables you to monitor your inventory effectively. You can leverage Softeligent to allocate IT-related costs appropriately across different departments in your organization. Furthermore, by keeping tabs on your IT assets through this platform, you gain insights that enhance your overall management of owned resources, ensuring optimal use and cost efficiency.
Description
Comview provides businesses of various sizes and sectors with comprehensive solutions for telecom expense management (TEM), call accounting, and wireless mobility management (WMM). Their TEM offering empowers organizations to effectively oversee and manage their telecommunications costs. This solution includes features such as invoice handling, wireless oversight, auditing and optimization, procurement processes, and asset tracking, ensuring that companies can maximize efficiency and minimize expenses.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Softeligent
Country
United States
Website
softeligent.com
Vendor Details
Company Name
Comview
Founded
1997
Country
United States
Website
www.comviewcorp.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Wireless Expense Management
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting