Alternatives to Total Telecom Management

DATABASICS strives to solve the most difficult Time and Expense management problems for large and small enterprises with distributed workforces. We combine two world-class tracking systems into one system, allowing us to address two critical business processes in one solution. Our system integrates seamlessly with any software or program you already use, so it is easy to configure and report. You can have your solution customized to meet your needs in just a month.

WidePoint Corporation (NYSE America, WYY), is an innovative Managed Solution Provider (MSP), dedicated to protecting and securing the mobile workforce and enterprise environment. WidePoint is known for its innovative technology solutions, including Identity and Access Management (IAM), Mobility Managed Services, (MMS), Telecom Management and Information Technology as a Service, (ITaaS), Cloud Security and Digital Billing & Analytics. Secure Identity & Access Management Solutions (IAM) that protect and secure your digital businesses. Secure MMS Solutions provide enhanced security and data protection, reducing operational costs, and improving operational efficiency. Interactive B2B and B2C billing solutions that improve customer experience and reduce customer billing costs. Analytical solutions to optimize infrastructure, performance, costs, and costs. IT Authorities is a Managed Security Service Provider, a Managed Solution Provider and a Managed Security Service Provider.

TeleManagement Technologies' WinBill is a leading telecom expense management software solution. WinBill is easily accessible and has a central database of information. It provides businesses with an accurate inventory and expense list for all vendors, IT services, and expenses. WinBill makes it easy to keep track of contracts, manage IT budgets, and eliminate late payment fees. The solution's flexible reporting tools allow users to easily create and schedule reports, or access information via the web. WinBill.Net has a robust set of features such as our service bureau module, ability to track and manage purchase orders , WinBill Web dashboard, and savings discovered (telecom dispute tracking). WinBill drastically reduces your teams time spent managing and approving your monthly telecom invoices and allows your team to manage by exception - spending time researching those invoices that have increased or decreased making you more efficient and helping find those on-going billing problems. Contact us for a live demonstration to determine if WinBill is a great fit for your company.

eXsight helps you avoid costly oversights, increase staff productivity, and improve process efficiency. MTS' Technology Expense Management eXsight gives businesses the ability to gain greater control over their voice, data, wireless services usage, assets, policies, and other information. eXsight includes procurement management, asset management and invoice management. It also covers dispute management and recovery.

You are focused on reducing wireless expenses for your company or customers. MobilityCentral, Visage Mobile's state of the art software, allows you to manage any wireless program easily and affordably. Do you need someone to do the work? Visage Mobile can help you! Our services include optimization, procurement, fulfillment, and audit. All at a very affordable price. Our software, decades of wireless expertise, and the services that we provide are what sets us apart.

With Calero's single-platform solution, you can leverage automation with our technology expense management platform to become an extension of your team. Calero, a global technology expense management provider, offers solutions for telecom, mobility, and SaaS.

Tellennium, a company that manages enterprise expenses, is formerly known as telecom expense management (TEM). It provides technology and expertise to help companies efficiently manage recurring telecom, mobile, and other technology costs. Management of Things™ has been named the AOTMP's most popular IT solution of 2021. Our SaaS solution, powered by our MoT technology platform, is designed to assist modern-day businesses in managing their communications network services and assets as well as expenses. Our solution gives TEM teams full visibility and control of their network operations and spending. The technology facilitates automation workflows and allows for the identification of billing errors and network optimization possibilities, which in turn leads to expense management savings for the company. Our MoT technology platform supports TEM requirements and expands capabilities for 21st century into what we call the Management of Things.

Sierra Gold by SAI allows you to effectively manage and reduce your telecom expenses. Sierra Gold by SAI is a call accounting software that helps businesses optimize voice, data, and wireless usage. Businesses can save as much as 10-20% per month with Sierra Gold. This includes both hard dollar cost savings and productivity enhancements. Sierra Gold can be deployed on-site or as a SaaS service.

Upland Cimpl, a cloud-based, multitenant telecom expense management solution, enables organizations better manage their Enterprise Digital Footprint™, which is complex inventory, cost and usage of IT, telecom, and wireless services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. Organizations and their employees can manage, control, and align their consumption at scale by automating and freeing up resources.

eXprts goes beyond just invoice processing and expense management. Our core system is built on an automated invoice processing, validation, and audit engine. We offer many integrated features that will give your company a complete solution to your wireless management problems. eXprts comes with a proven Web 2.0 procurement portal that integrates seamlessly into your existing approval and business processes. Our arrival and inventory tracking tool ensures that devices arrive on site as promised. You can also maintain device pools to reduce procurement time to hours, instead of days.

AVM will give you greater control over your vendors and inventory as well as your costs. AVM will allow you to be more efficient and use less resources. With better telecom expense management, you will save time and money. AVM is built with industry-standard enterprise technology and can scale to accommodate large implementations. AVM's multilingual architecture makes it an ideal choice for multinational companies with complex operations and multiple currencies. Most telecom management software is focused on a single task, such as invoice processing or wireless cost optimization. The AVM platform allows you to manage all your telecom costs from one application. Avema has been helping companies make the most of their telecom budget since 1995 by helping them manage their carrier expenses. As wireless devices become more popular, it is important that your company keeps up with the changing trends and can manage them.

Valubill automates technology-spend lifecycles, providing transparency and complete control, from procurement to payment to optimization. Our extensive experience and constant pursuit of innovation make it easy for us to manage resources, save money, and streamline our daily operations. Valubill lets you manage all aspects of your telecom inventory, contract, costs, and other information, which allows for better planning and optimization. The tools are used to manage total telecom operations, including cost savings, recovery and avoidance, inventory management and invoice/payment processing, wireless procurement and budgeting, forecasting, and forecasting.

Clearview by Valicom, a robust telecom expense management software (TEM), helps businesses manage voice and wireless environments. Clearview gives organizations greater visibility into their telecom usage, reduces risk, and controls costs. Clearview is fully-featured, scalable, and integrates with Accounts payable systems. It can be used either as a standalone solution, or in conjunction with other professional telecom management services.

TemNet by Network Control helps you identify and address potential risks and challenges in your communications environment. TemNet is a technology expense control solution that covers all aspects of the communications lifecycle. This includes contract evaluation and negotiation, bill auditing, and invoice management. TemNet's web-based dashboard gives businesses insight into all aspects of their telecom environment.

Smart companies are reorganizing their wireless invoice management systems to include mobile spend optimization tools such as MobilSentry™. They know that it is difficult to match unpredictable monthly usage with frequently changing features and plans of wireless carriers. They also recognize that wireless carriers are not motivated to help them spend as little as possible on wireless services proactively. In-house solutions are inefficient and you may not be using automation. It is more about how much you are paying than whether you are overpaying your provider. MobilSentry™, which uses time-tested wireless expense optimization, has the most current carrier offerings, and systematically reviews all rate plans, pools, and features to ensure that you get the lowest wireless invoice monthly.

Tangoe One, powered by artificial intelligence, is a comprehensive platform that simplifies, manages, and optimizes your IT spend across telecom, cloud, and mobile technologies. Tangoe One provides a comprehensive view of your technology costs and service usage. This allows you to reduce costs, improve efficiency, and achieve financial predictability. Streamline your financial management by leveraging the largest global carrier ecosystem and a wide range of integrations that work with your business systems. Monitor cost and usage spikes and make projections. You can also retrieve vital insight into trends that will help you streamline spending and size programs confidently. Deliver the right information for business line managers in order to track overall spending and bring greater transparency across the organization.

You will have unprecedented visibility into your UC&C usage and call quality, user adoption, productivity, and costs. Avotus understands how important your UC&C platform to create a work-from-anywhere culture. We also know the limitations of standard reporting packages for UC&C platforms such as Microsoft Teams, Skype for Business (CUCM), Cisco Unified Call Manager, Cisco Jabber, Amazon Chime, and Connect. To drive UC&C best practice, increase competitive advantage, and maximize business performance, you need more than their native reporting, archiving and retrieval capabilities. ReflectR provides Intuitive reporting, Real-time monitoring, Trend analytics, and alerts that enable business leaders and managers see at a glance how your UC&C platform is being used. This will help improve employee productivity and engagement.

Bruin can help you transfer your telecom, data, and wireless services as your business needs change. You can control your telecommunications spending. Bruin gives you detailed information about the expenditures of different vendors for phone, data, and software. You can save money by removing unneeded accounts and rightsizing plans. Examine any ledger entry. Unify your telecommunications device management, from ordering to support. Bruin allows for vendor integration, ticketing, and employee profiles. You can easily add new locations, including bundling and one step setup. Are you unhappy with your current expense management software? This is a common complaint. Although you have invested a lot in capturing your billing information, things have changed. You are not seeing the right information. Savings are decreasing. Or it's just too difficult to use.

Our expense, payments and orders management solutions ManageRight, PayRight, and Asset Management Solutions ManageRight can help you increase operational efficiency. ManageRight®, our expense management platform, can be used to manage all aspects of your telecom infrastructure including its many assets and expense types. Your current infrastructure is obsolete due to technological advancements. We can help you negotiate vendor contracts at a lower price point due to the obsolescence. We can help you improve your infrastructure to reduce your cost-of-ownership, and provide better service for your end-users. The market is constantly changing and pricing for utility services and telecom services can be very competitive. Our market knowledge can help you save money. We can conduct a procurement process for your company and also research vendors and services.

Kansoly is a platform that allows you to manage your telecom expense management. Kansoly allows you to buy quickly and gives you control over your data, fixed line, mobile, and fixed lines. A single file can be created for all telecom invoices. Reduce the complexity of your AP processes. Assign cost center codes and automatically distribute reports. Cost control ownership. Find savings and reduce maverick usage. Your telecom cost reduction can be increased. You can test the entire market to find the right telecom provider for you. Kansoly creates telecom RFPs, invites suppliers and evaluates their pricing. Real savings can be made by completing the tender process online. Invite telecomsuppliers to complete your analysis in cloud. Send your message to suppliers and exchange contracts with the winner.

Pro is an in-house optimization tool that allows enterprises to optimize their costs, usage, and administrative processes as well as provide high-quality services. Pro gives individual enterprises control over their technology investments and business needs. Digitally documenting the use of IT services by an enterprise can help to ensure a smoother accounting process. This will allow for accurate billing and bookkeeping. Service providers can offer ProOpti's solution to customers as part of their software delivery. ProOpti is a great tool for service providers who want to help their customers manage technology costs and usage. It can also function as a service provider’s own platform for transparent reporting, insights, and reporting. Pro can help service integrators maximize their profits and ensure that they don't overdeliver on unutilized services.

The Mindglobal Mobile Intelligence Platform allows for better management across the enterprise, from employees to managers and beyond. A secure, customized portal allows you to optimize your wireless program at all levels. Mobile management is more efficient when you have the intelligence and tools to streamline processes, eliminate waste and find efficiencies. You can also make kamedef.com data-driven decisions. Our secure web-based platform gives you instant access to wireless management solutions that enhance control and strategic decision-making for even the most complex mobile programs.

If you've done a search for Telecom Expense Management Software and spoken with any providers, one of the first questions they asked was "What is your monthly fixed telecom expenditure?" Or "How many mobile devices do you have?" This is because most Telecom Expense Management Software providers only serve a certain market segment. Vocio is different. We are both a TEM provider and a Mobile Management provider and partner with the "Best of Breed” providers for each market segment. We have successfully implemented TEM/Mobile Management solutions for companies as small as $10,000 per month, with a few mobile devices, up to Fortune 50 Enterprises with millions of dollars and over 5,000 mobile phones.

SpikeFli is a SaaS platform that supports Enterprise in managing large data sets for multiple vendors in one platform, and presenting data that supports reducing costs and driving efficiency on Telecom, Cloud & IT.

@Comm's latest generation of Call Accounting and Reporting Solutions is CommView Plus®. Our browser interface was designed with the user in view. It is easy to use and navigate. CommView Plus can be used in any vertical and by all sizes of organizations, agencies, and businesses. CommView Plus works with any brand of PBX, VoIP solution that provides CDR, and voice networks from multiple manufacturers and models, just as its predecessors. This server-based application solution can function in a single location or can be configured to support multiple locations. CommView Plus delivers data and information in near real-time with a seamless interface. @Comm's new generation Call Accounting and Reporting Solution, CommView Cloud®, is a cloud-based deployment option. Our cloud offering is easy to deploy and has a low-risk subscription model.

To avoid unwanted increases in capital budgets due to the skyrocketing cost of mobile devices, you can stretch dollar across all devices. Turn-key solutions and white glove automation of repair and buy-back fulfillment scenarios allow you to save time on non-value-add activities. Unduit's efficient and timely repairs will help you increase your assets' life expectancy and stretch your dollar. Secure devices and corporate data with a documented chain of custody. Extend the life of assets to avoid early termination fees. Harmonize contract ends to have more control over renewals and carrier negotiations. Reduce downtime for employees and dramatically increase device availability to boost productivity. Green initiatives can be enabled in your company and earned environmental credits.

vManager by vCom Solutions, an award-winning software for telecom management, is vManager. vManager, a cloud-based platform that allows organizations to keep track of their communications spending across all their carriers and inventory, is a cloud-based platform. Interactive graphs and charts display monthly trends and analysis of the company's communications spend, including by type, location, and carrier. This allows businesses to determine if they are maximising their communications investment and allows them to make better decisions.

eCDR provides all the reporting options and flexibility required to efficiently manage and allocate telecommunications expenses. It is easy to use and can be customized. CDR-Data applications can be supported by products that provide all the resources you need to manage your communications and personnel expenses. CDR-Data's reputation has been built on responsiveness to its clients. We offer a level of expert knowledge and experience that sets us apart from other solution providers. Our success lies in keeping our clients' needs at the forefront of our minds every day. Two main objectives for any organization that charges back for communications usage are to deliver the bill quickly and to be 100% accurate. CDR-Data Bill Back takes the burden off your shoulders by automating all tasks and processes that you don't have the time for and delivering a clear, accurate bill to your client.

You need reliable, fast, and trustworthy connections for IoT connectivity. MobileWare is a forward-thinking company that provides easy-to-use and manageable mobile solutions. MobileWare provides enterprise-grade connectivity and IoT solutions. We use the most advanced IoT connectivity technologies in the industry to support your business' mobility and wireline, IoT and security. Our unique MobileWare Single SIM™, connects all endpoints securely between customers around the globe using our unique MobileWare Single SIM™. You need a network that can keep your business connected no matter where you are located or what the weather is like. MobileWare is here to help you build a global IoT network that connects your business to different parts of the globe. Our secure, scalable mobile IoT connectivity makes it easier to bring your products and services to market faster.

NuovoPay is a leading Device Financing Risk Management platform that provides financial institutions and telecom carriers with a comprehensive solution to manage the risk associated with providing financing for devices such as smartphones and laptops. With advanced features such as default and delinquency management, automation, and integration with third-party solutions for credit risk assessment, NuovoPay enables financial institutions and telecom carriers to protect financed devices in case of EMI defaults. NuovoPay’s cutting-edge technologies and integration capabilities make it a highly sought-after solution in the industry. Its reputation as a leader in Device Financing Risk Management is solidified by its track record of delivering results for its clients and its commitment to compliance and customer satisfaction. NuovoPay enables telecom carriers, Resellers & Finance companies to protect their financed devices against EMI payment defaults. NuovoPay's mobile locking technology remotely locks the devices that are financed to the consumers in the event of failure in EMI payments or if the devices are reported stolen. This ensures reduced collection costs and timely EMI payments.

Solve(X), leveraging Azure, uses advanced machine learning and artificial intelligence to interpret your carrier contract in order to maximize your discount while avoiding penalties. It directly implements savings through tailored APIs. OneSYNC also integrates seamlessly with your MDM system, help desk ticketing system, asset management, carrier web portal, HR and ERP systems. This comprehensive integration automates cost reductions, asset maintenance, and data integrity.

Costmediia Telecoms Expense Management Solutions is a web-based bureau-based service that allows clients to manage telecommunications assets more efficiently and bill more effectively. The solution provides a central inventory management system that can be used to manage a wide variety of equipment and services. It can handle multiple products and is multi-carrier capable. E.g. : Mobile Phones, Fixed Line, Data Services, Laptops, PDA's etc. CMS provides detailed reporting through a sophisticated database that includes corporate reporting structures, user lists, and managers. Monthly management reports are a tool to identify trends in spending, exception reporting, and import into your general leger system. CMS allocates billing charges to cost centers and integrates with customer Accounting systems. The system will send monthly reports via email to business unit managers, cost center managers, and end-users who use phone services.

To optimize the return on investment of any technology, you must first understand its usage and then analyze the historical and current trends. Call billing, also known as Call Accounting, is Telecommunication software that records and captures calls details and optimizes cost by providing intelligent, analytical reports. Telecommunication is one of the top five most expensive expenses in many organizations. It can be difficult to track the growing expenses. Managers and Business Heads are now realizing the importance of having visibility, accountability, and control over spending. Telecom's total expenses are 20% mismanaged, according to studies. It's time to stop and look at us. The next generation solutions will provide instant cost-effective analysis that is quick and accurate.

SaaS platform that is easy to use and roll out to end users. Amtel is easy to use. Just a few clicks and your on your way. If you don't manage your expenses, you could be missing out on huge savings! Fully integrated, increase your savings now! Amtel's solution features an integrated mobile and telecom asset manager module that allows IT administrators to create and maintain a dynamic inventory at a central location throughout the enterprise. It is automatically updated with any changes made via the eProcurement portal. This ensures that it is accurate and current. A mobile asset management solution compiles an accurate inventory for billing management, monitoring contract expirations, as well as elimination of unutilized telecom connections.

SutiWEM helps you create effective wireless strategies for your company. This web-based wireless expense management solution is robust, flexible, and scalable. It offers powerful features such as plan management, rate optimization, reporting and analysis and device management. SutiWEM allows users to have greater control and visibility over their wireless speed. Users can also manage voice, data and text usage.

Genesis Call Accounting is a web-based and client-based solution that provides complete Call Accounting & Traffic reporting, inventory management, Telecom Analytics, Company Directory and Fraud Detection. Genesis Call Accounting can be used as a hosted or on-premises solution. Genesis has the right solution, no matter if you manage a small motel, a large corporation with many branches offices, or whether you need to allocate telephone charges, bill guests, clients, or projects, monitor telephone traffic, trace abuse and fraud, track sales and advertising activity, and be alerted to 911 calls. Genesis offers Call Accounting solutions for any size business, industry, and application. Genesis will ensure that your telecom investments are maximized.

TeleManagement Technologies developed WinCall, a sophisticated call accounting solution that provides the data required by companies to build a cost-effective telecommunication network. WinCall provides a centralized call accounting solution and reporting that seamlessly tracks all domestic or international locations, regardless of the type PBX (IP/digital or analog). It also offers the best customer service. Wincall can be used to increase internal bill back, detect PBX fraud, improve employee productivity and gather usage data to aid in making informed telecom network planning decisions.

UTR's TEAM service is the best in the industry for managing telecom vendor bills. UTR's service will automate the invoice management process and take over vendor bill collection. This will reduce your costs by 70%. UTR TEAM services have many benefits. These include: eliminating late fees, catching billing mistakes month 1, optimizing wireless bill plans, organization and billing data, automating manual tasks such as charge reconciliation, inventory management updates, service order provisioning, and charge reconciliation. UTR's software technology combined with managed service delivery allows us to tailor the package to your asset and expense management needs.

Call Accounting Mate is a powerful, reliable and fast call accounting software package that monitors and reports on telephone calls. Call Accounting Mate is available for use in any type of enterprise, including retail, hospitality, government agencies, brokers and professional firms, banks, universities, and banks. Telecom managers find it difficult to allocate telecom costs to different departments, cost centers, or individuals. Telemanagement will help you to identify charges, highlight misuse, and increase productivity. Call Accounting Mate can monitor all incoming and outgoing calls, in real-time. Alarms and reports can also be scheduled for 911 emergency notification, reporting toll fraud or misuse reporting. It is possible to quickly identify calls to/from a specific number using a built-in contact database. These calls can then be tagged as business or personal.

To maximize the return on technology investments, it is important to understand how they are being used and make adjustments accordingly. It is essential to be able to monitor, analyze, and manage all the communications media available in order to maximize the return on any technology investment. PhonEX ONE Unified Communications analytics, call accounting provides a complete-management solution that includes real-time and historical data dashboards, traffic analysis, alerting, fraud detection tool, and alerting to organizations around the globe. PhonEX ONE offers in-depth analysis of all session types, including those related to unified communications. It also analyzes traditional/VoIP PBXs as well as cellular activity and traffic. This is why PhonEX ONE is the ideal business intelligence tool for any company to optimize and monitor their telephony communication network.

Smart data is the key to smart decisions. AMI Strategies' suite has been bringing global expense and mobility analytics to life for over 30 years. Its AI-powered solutions have brought out color, nuance, and actionable insights from unstructured data points that were previously flat and unstructured. AMI Strategies smart data allows companies to see their global expense and technology landscape. This includes wireline, wireless and utilities. Companies can then make faster, more informed decisions that result in efficiency, savings, and value. Optimizes vendor expense and cloud data, and audits them to identify anomalies, optimize them, and improve their ROI up to 4x. Optimizes your entire environment, including procurement, fulfillment, break/fix, and expenses.

Companies face challenges in managing mobile assets, allocating expenses and optimizing spend with over 75 billion connected devices. Our platform allows you to easily understand your mobile environment, and take meaningful steps to save money. Brightfin's expense management software is built on seamless invoice processing and data loading. We take away the hassle of managing hundreds to thousands of monthly changes in usage and charges. Brightfin automates mobile expense management using existing corporate rules. Get actionable insights and visibility across your entire mobile ecosystem in order to make the best financial decisions for your company. Automated dashboard to identify overages and unused services. Plan fit problems can be identified with actionability to help you save money.

Softeligent helps you manage your telecom expenses including phone, Internet, datalines, and wireless services. Softeligent can optimize your services to lower the cost of wireless devices and service agreements. Also, keep track your inventory. Softeligent can be used to allocate IT-related costs to different departments within your company. Softeligent allows you to keep track of all your IT assets so that you can better manage them.

You can automatically track, record, report, and log exactly how long you spend on your calls. Also, see the origin and destination of your calls. You can easily manage large volumes of calls, which will help you save money on bill backs and locate fraud calls. Real-time call tracking allows you to track and track your calls in real time and can even identify telecom expenses. It also displays easy-to-read graphs of call volume and trunk usage that will help you maintain your telecom budget. TeleFinity's call accounting solution helps you manage your telephone costs and increase productivity. It keeps track of call numbers and call times, as well as the number of employees. Automated reporting via email allows the appropriate users to access system reports, decreasing the demand on system administration.

Smart Invoice Pro is the ideal platform to improve customer experience. An invoice might seem unlikely in a world where businesses are trying to retain customers. Smart Invoice Pro will change your mind. This platform is full of outstanding features that leave customers feeling happy and eager for their next invoice. We consolidate multiple invoices to provide end consumers with a single bill that covers all services. Customers have a better billing experience when they receive one bill with flexible payment dates. It helps customers plan their finances better and fosters brand loyalty. Bill misrepresentation is one of the most common problems customers face. This creates distrust and leads customers to other competitors that present similar bills in a more friendly format. To promote transparency, we ensure that bills are presented in a clear and concise manner.

Reduce mobile and telecom costs and increase the efficiency of mobile and telecommunication services within an enterprise. Amtel's solution to mobile and telecom expense management allows organizations to reduce up to 40% of their expenses. Reduce costs on service plans and streamline mobile and fixed telecoms operations. A central repository allows you to track all telecom assets and mobile devices across your enterprise. A complete inventory is vital for billing management, contract expiration monitoring, and elimination of unutilized mobile connections. Site administrators can have access to the enterprise to manage their communication services. Location administrators have the information they need to optimize their department’s cellphone spending. The trends in telecom spend can be viewed by the executive management, allowing them to manage costs.

We offer a wide range TEM, Outsourcing and Inventory Management solutions, specializing in mobiles and landlines, through a flexible and easy-to-use software. The basis of controlling spending and consumption is to have your own data processed quickly, easily, and cross-sectioned, with your internal and company data. Reporting tool is available as a dedicated cloud application or as a dedicated reporting service. It generates different types of reports such as expense reports, ad-hoc reports with standardized online/offline files and cost allocation files. Expense reporting allows for the loading and processing gross invoices and receiving recommendations and guidelines to continuously save. This tool is very powerful and easy to use. It allows you to visualize all your inventory data, cost sharing, type, age, and usage. Our methodology helps you to optimize your time and meet the most complex requirements of your business under perfect control.

Shadow CMS Enterprise call accounting can help you identify bottlenecks, detect suspicious activity, reconcile billing invoices and formulate migration strategies. Many companies struggle with workforce management and productivity. Shadow All-In-One offers hundreds of historical and real-time reports/dashboards that highlight service levels, call volumes, departmental activity, and call center metrics. Shadow can consolidate communication metrics across multiple IP/PBX/communication servers/collaboration applications into historical reports that can be used to analyze patterns, trends, KPIs, workforce management, and other indicators. The activity is broken down and presented in reports, custom dashboards, or trigger-specific actions. Shadow provides a variety of modules that can present customized dashboards and metrics in real-time environments like call centers, health care, and mission critical centers. Information can be displayed on a wallboard, desktop or delivered to a team.

Veroxos Enterprise Technology Expense Management Solution allows organizations to manage, unify, and comprehend their technology inventory. All your telecom and technology inventory can be managed in one place. Most cloud and telecom assets operate on a usage-based billing model. Services like Office 365, Salesforce and Azure, AWS, Google, all have a monthly charge. Many organizations pay each invoice without validation because of the complexity and risk of cancelling an operational service. This is a risky decision. This is a risky move as 30% of vendor bills are incorrect. Companies are overpaying for these services. Veroxos' Technology Expense Management solution allows enterprises to manage all their mobile, cloud, and telecommunications services from one place. This allows our users to reduce expenses, increase visibility, and introduce new efficiencies.

Callcruncher is an intuitive, affordable and powerful Call Intelligence platform. Our platform provides a unique way to manage the call accounting, reporting and analytics. It also tracks, rates, rates, and records call data. This is a great tool for small, medium, and large clients. Callcruncher integrates your VoIP solution into client decision-making and productivity applications, which facilitates client retention and new client acquisition. Manager can communicate with agent via voice, unbeknownst of customer, and assist with sales and service issues. Your VOIP solution is integrated into the client's decision making process and productivity applications. Agents are able to recognize the source of calls and provide additional information and scripting assistance. Agents can capture more clients by making better use of their time. Increase revenue and address customer service issues more effectively