Average Ratings 8 Ratings
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Description
SocialPilot is a social media management platform for marketing agencies, small businesses, and in-house marketing teams. It supports 10 networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile.
Publishing & Scheduling
Schedule posts individually or in bulk via CSV, manage content in a drag-and-drop calendar, set up smart queues, repeat posts, schedule first comments, preview posts before publishing, and set UTM parameters.
AI Content Creation
Generate captions, hashtags, content variations, and repurposed posts using AI Pilot. Includes brand voice customization and multilingual content generation.
Social Inbox
Manage comments, messages, mentions, and story replies from all connected platforms in one inbox. Includes automation for auto-replies and bulk actions.
Analytics & Reporting
Track post performance, run competitor benchmarks, build custom reports, and deliver white-label PDF reports automatically to client inboxes.
Team & Client Collaboration
Assign roles, manage approvals, and give clients access to review and approve content before it goes live.
Integrations
Connects with Canva, Zapier, Slack, Google Drive, Dropbox, WordPress, Shopify, Bitly, and more. Includes MCP Server integration to manage social media directly through Claude AI.
14-day free trial available. No credit card required.
Description
Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook
Yes
Instagram
Yes
Axis LMS
No
Bitly
Yes
Canva
Yes
ChatGPT
Yes
Claude Code
Yes
Dropbox
Yes
GIPHY
Yes
Google Business Messages
No
Integrations
Facebook
Yes
Instagram
Yes
Axis LMS
Yes
Bitly
No
Canva
No
ChatGPT
No
Claude Code
No
Dropbox
No
GIPHY
No
Google Business Messages
Yes
Pricing Details
$30/month
SocialPilot offers five plans designed for different team sizes and use cases.
The Essentials plan starts at $30/month and includes 7 social media accounts, 1 user seat, and 500 AI credits. The Standard plan at $50/month includes 15 accounts, 3 user seats, 1,000 AI credits, social inbox, and team collaboration.
The Premium plan at $100/month includes 25 accounts, 6 user seats, 5,000 AI credits, white-label reports, competitor reports, and client management.
The Ultimate plan at $200/month includes 50 accounts, unlimited users, unlimited AI credits, advanced white label, and a dedicated account manager.
Enterprise plans are available with custom pricing, including API access, SSO, and dedicated onboarding support. Annual billing is available across all plans with 15% savings. Additional social media accounts can be added to any plan at $4/month per account, and additional user seats can be added on Standard and Premium plans at $5/month per user.
A 14-day free trial is available on all plans with no credit card required.
The Essentials plan starts at $30/month and includes 7 social media accounts, 1 user seat, and 500 AI credits. The Standard plan at $50/month includes 15 accounts, 3 user seats, 1,000 AI credits, social inbox, and team collaboration.
The Premium plan at $100/month includes 25 accounts, 6 user seats, 5,000 AI credits, white-label reports, competitor reports, and client management.
The Ultimate plan at $200/month includes 50 accounts, unlimited users, unlimited AI credits, advanced white label, and a dedicated account manager.
Enterprise plans are available with custom pricing, including API access, SSO, and dedicated onboarding support. Annual billing is available across all plans with 15% savings. Additional social media accounts can be added to any plan at $4/month per account, and additional user seats can be added on Standard and Premium plans at $5/month per user.
A 14-day free trial is available on all plans with no credit card required.
Free Trial
Yes
Free Version
No
Pricing Details
€79 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SocialPilot
Founded
2014
Country
United States
Website
www.socialpilot.co
Vendor Details
Company Name
Superchat
Founded
2020
Country
Germany
Website
www.superchat.de/
Product Features
Content Marketing
Audience Targeting
No
Brand Management
No
Campaign Management
No
Categorization / Grouping
Yes
Conversion Tracking
No
Distribution Management
No
Editorial Calendar
Yes
Multi-Channel Publishing
Yes
Publish Scheduling
Yes
SEO Management
No
Social Media Management
Yes
Video Management
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
Yes
Website Analytics
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
