
Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes.
In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention.
With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Help.center
Help.center is a customer support and knowledge base platform powered by AI, designed to assist businesses in enabling users to quickly find answers while minimizing repetitive support inquiries. By merging a searchable help center with an AI chatbot that is tailored to your documentation, it allows organizations to establish a branded .help.center site where customers can utilize AI-enhanced search and conversational assistance to troubleshoot problems independently, eliminating the need to wait for live agent support. Additionally, it offers the option to implement an AI chat widget directly on your website, ensuring that visitors receive relevant answers without navigating away from your product. The platform continuously adapts by learning from updates to your help articles, which enhances its ability to provide accurate responses and supports multiple languages to serve a diverse user base effectively. Further enriching its features, Help.center includes a streamlined shared email inbox for managing support interactions, keyboard shortcuts designed to enhance user productivity, and tools for importing existing knowledge bases, making it a comprehensive solution for modern customer support needs. This all-in-one approach not only saves time for both customers and support teams but also improves the overall user experience.
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DeepConverse
Harness your knowledge resources to automate up to 80% of incoming requests efficiently. By continuously enhancing knowledge articles, you can deliver accurate and engaging responses that elevate user experience. Utilize Generative AI to effortlessly utilize your existing knowledge base, ensuring seamless integration with current backend systems. Transition conversations to human agents smoothly while facilitating the sharing of images, articles, and external links. Streamline complex support situations and boost self-service options, all while promoting compliance in processes and onboarding new users. At DeepConverse, our mission is to empower outstanding customer service and support through our AI-driven platform. We transcend conventional chatbots to offer a comprehensive AI and automation solution that not only answers inquiries but also enhances automation capabilities, thereby increasing customer engagement and satisfaction. Our AI chatbots are designed primarily for customer service, IT support, and multi-channel assistance, making them versatile tools for various business needs. Embrace the future of customer interaction with our innovative solutions that prioritize efficiency and user satisfaction.
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