Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Snippety makes it easier to work faster by giving you quick access to your snippets. You can keep there frequently used sentences, code fragments and mail templates.
Snippety works perfectly with any text field! Space, find your snippet, and hit -. You can also use the app to define keywords and paste snippets.
Snippets also allow you to simulate keys, which can be very useful for autofilling forms and more. To automate repetitive tasks, you can simulate app-specific shortcuts.
Advanced users can enhance snippets using scripts to automate everyday text operations. You can integrate Snippety with translation services and weather forecasts to take advantage of the endless possibilities!
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Intercom
Microsoft Dynamics 365
Salesforce
Zendesk
Zendesk Chat
Integrations
Freshdesk
Intercom
Microsoft Dynamics 365
Salesforce
Zendesk
Zendesk Chat
Pricing Details
$10/one time
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wojciech Kulik
Country
Poland
Website
snippety.app
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Productivity
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management