TypeGenie Description
The world's best auto-complete solution will increase productivity and customer satisfaction. Repetitive elements make up over 95% of customer service calls. Intelligent sentence completions can predict repetition. You can save time by not having to type repetitively and instead focus on providing excellent customer service. Sentence completions can improve productivity and quality. Customers get faster responses if they spend less time writing. This allows you to respond faster to customers and your service team. A brand needs a consistent tone of voice. TypeGenie's suggested words encourage consistency across the support team. Because they are based upon your past tickets, completions are highly relevant and personal. Completions are created with cutting-edge artificial intelligence (called Deep Learning) and a self-learning capability. TypeGenie suggestions will improve the more your team uses it.
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