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features
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support

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Description

Feeling overwhelmed by creating your shifts in Excel but hesitant to invest in a complex and costly system? Smartplan offers a comprehensive solution at an affordable price, featuring user-friendly shift scheduling, seamless communication, easy shift swapping, a time clock, salary tracking, and free mobile apps, among other functionalities. With our intuitive and adaptable tool, you can effortlessly design, share, and modify staff schedules while ensuring you’re always updated on any changes. Your employees can access their shifts directly on their mobile devices, and you can manage shift swaps conveniently using our apps available for both Android and iPhone. Gain a complete overview of your staff's scheduled versus actual work hours, starting with the essential planning phase that identifies and meets staffing needs. Smartplan simplifies the entire process, equipping you with the necessary tools for effective shift management through an easy-to-navigate platform. Additionally, our smart template system allows you to create schedules with recurring patterns, significantly reducing the time spent on planning. This way, you can focus more on your team and less on administrative tasks.

Description

Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Comprehensive Services No 
Cogsdale Customer Service Management No 
LumenVox Automatic Speech Recognition (ASR) No 
Microsoft Excel Yes 
VBVoice No 

Integrations

ADP Comprehensive Services Yes 
Cogsdale Customer Service Management Yes 
LumenVox Automatic Speech Recognition (ASR) Yes 
Microsoft Excel No 
VBVoice Yes 

Pricing Details

$27.64 per month
Up to 15 employees
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Smartplan

Country

Denmark

Website

smartplan.dk/

Vendor Details

Company Name

Vocantas

Founded

1994

Country

Canada

Website

www.vocantas.com

Product Features

Absence Management

Analytics/Reporting Yes 
Approval Process Control No 
Attendance Tracking No 
Calendar Management Yes 
Compliance Management No 
Employee Database Yes 
Employee Scheduling Yes 
Leave Policy Management No 
Notifications/Alerts Yes 
Overtime Management No 
Role-Based Permissions No 
Time Off Management No 
Timesheet Management No 

Attendance Tracking

Absence Management No 
Calendar Management Yes 
Employee Scheduling Yes 
Employee Time Clock No 
FMLA Tracking No 
Overtime Tracking No 
Reporting/Analytics Yes 
Self Service Portal Yes 
Time Tracking No 
Timesheets No 
Vacation / Leave Tracking Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging Yes 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management Yes 
Employee Database Yes 
Group Scheduling No 
Messaging Yes 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling No 
Shift Scheduling No 
Shift Swapping Yes 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Leave Management

Approval Process Control No 
Calendar Management Yes 
Employee Scheduling Yes 
FMLA Tracking No 
Leave & Absence Reporting Yes 
Leave Policy Management No 
Self Service Portal Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling No 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Time Clock

Biometric Recognition No 
Hourly Employee Tracking No 
Messaging Yes 
Mobile Access Yes 
Online Punch Card No 
Payroll Management No 
Punch card No 
Reporting/Analytics Yes 
Salaried Employee Tracking No 
Sick Leave Tracking No 
Vacation / Leave Tracking Yes 
Workstation Tracking No 

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database Yes 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking No 
Overtime Calculation No 
Time per Project Reporting Yes 
Timesheet Management No 
Vacation / Leave Tracking Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting Yes 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging Yes 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management No 
Schedule Distribution No 
Scheduling Yes 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

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