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Description
SmartReviews consolidates feedback from various platforms such as websites, SMS, emails, and in-person interactions into one cohesive system. The design of Shrivra SmartReviews is both intuitive and efficient, allowing for a quick setup process that takes just a few minutes. You have the option to utilize an offline survey application to create a feedback kiosk on iOS or Android devices, or you can opt for direct, in-person feedback collection. Once you connect to the internet, all gathered data syncs securely from offline mode. SmartReviews enables you to monitor both the frequency and volume of customer feedback effectively. It serves as an excellent net promoter software, especially when you need to assess customer satisfaction levels. By fostering team collaboration, you can act on feedback directly from the Response Inbox. With insightful reports and detailed analytics at your disposal, you can easily implement actions based on the data received, and you have the flexibility to share these insights via push notifications or email. This comprehensive approach ensures that businesses stay informed and responsive to customer needs.
Description
eComEngine is a leading software-as-a-service company for eCommerce professionals. Our software tools allow Amazon sellers to grow their revenue, increase profitability, and become more efficient. Amazon merchants can use our powerful automation software to manage feedback, product reviews and inventory.
Our software suite includes MarketScout and SmartPrice, as well as FeedbackFive, MarketScout and RestockPro. Get a free trial of any of our tools today!
API Access
Has API
No
API Access
Has API
No
Integrations
8fig
No
Amazon
No
MarketScout
No
Verte
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Shrivra
Founded
2014
Country
Singapore
Website
shrivra.com/feedback-survey-app
Vendor Details
Company Name
eComEngine
Founded
2007
Country
United States
Website
www.ecomengine.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
Yes
Competitor Analysis
No
Content Management / Optimization
Yes
Conversion / ROI Tracking
No
Customer Data Management
Yes
Email Marketing
No
Feedback Management
No
Inventory Management
Yes
Keyword Tracking / Research
No
Order Management
Yes
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
No
Mobile Access
No
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
