SmartReviews Description
SmartReviews allows you to collect feedback from multiple channels such as SMS, email, and walk in clients under one roof. Shrivra SmartReviews has been designed with clarity and intelligence. It takes only a few minutes to set up. An offline survey app can be used to set up an iOS/Android-based kiosk. Or you can take in-person feedbacks. After the offline mode, all data is securely synchronized when you connect to internet. SmartReviews allows you to determine the frequency and amount of feedbacks from your customers. SmartReviews is a great net promoter tool when you need to calculate customer satisfaction. You can easily take action via the Response Inbox with the help of team collaboration. You can quickly take the appropriate actions based on drill-down reports and insights. These insights can be sent via push notification or email.